Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,441 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bitter prices to have first than other websites”

Helpful Report

Posted 6 years ago

“Very professional,I always had receive my order on time and when i had a problem, there is always someone to help you and resolve your problem!!”

Helpful Report

Posted 6 years ago

“Prime is awesome (free fast delivery). 99% of all purchases are perfect, free returns if there is an issue. Never had an issue return a product. Service and online chat is great! Very happy customer and most of the time can not be beaten on price.”

Helpful Report

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

“Excellent in both customer care and shipping, never had any problems. Recommended!!”

Helpful Report

Posted 7 years ago

“Excellent in both customer care and shipping, never had any problems. Recommended!!”

Helpful Report

Posted 7 years ago

“Quick prompt service,first class”

Helpful Report

Posted 6 years ago

“vERY GOOD SERVICE HASSLE FREE . Great delivery .”

Helpful Report

Posted 7 years ago

“Quick delivery, easy to use site with lots of choice and good prices.”

Helpful Report

Posted 7 years ago

“Excellent service, thank you.....”

Helpful Report

Posted 6 years ago

“they are very fair and helps in every way”

Helpful Report

Posted 7 years ago

“There is no catch with them and always on time and i do trust them”

Helpful Report

Posted 7 years ago

“Product,lightweight,just what i wanted,workd extremely well on all fabrics. Delivery was very fast and item well packed.”

Helpful Report

Posted 7 years ago

“I love Amazon for it's safety online and they are so helpful if there is ever a problem. Their speed in dealing with a query is priceless. The same goes for Marks and Spencer's online. These are my top two online companies.”

Helpful Report

Posted 7 years ago

“Made me feel good”

Helpful Report

Posted 7 years ago

“Receiving the right stuff I ordered very happy customer please get ordering”

Helpful Report

Posted 7 years ago

“They make things so easy to order the items and are shipped in a timely order. Any issues that i have they always find ways to resolve the issues.”

Helpful Report

Posted 7 years ago

“Without having to leave my office, Amazon comes to the rescue.”

Helpful Report

Posted 7 years ago

“courtious,credible,prompt,variety,professional”

Helpful Report

Posted 7 years ago

“Amazon books are value for money well packaged and quickly delivered.”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,441 reviews