Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,441 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am impressed of when ordering with Amazon I always find the items I need are value for money And the quick service is first class”

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Posted 7 years ago

“I have been using Amerzon for a long time I'm in the prime club .which gives to quality in not just shopping but TV as well the fire stick is brilliant plus the delivery times are spot on what ever the weather join up & enjoy with me”

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Posted 7 years ago

“The amazon eco from amazon is grait to use for music and answers to questions it is grait recomend. Anthony Sworder.”

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Posted 7 years ago

“I have recently ordered a lot of items, everything is worth the money. It's well packaged and I have only had a couple of items I question. On the whole very impressed.”

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Posted 7 years ago

“Speedy delivery, excellent pre purchase service. Mirror unit given excellent protection.”

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Posted 7 years ago

“My item arrived as expected and in good condition.”

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Posted 6 years ago

“Very good quality merchandise always happy with what I purchased”

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Posted 7 years ago

“Always on time and never had any trouble with amazon many thanks Paul Waring”

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Posted 7 years ago

“Everything I order turns up when it should and they are good value for money”

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Posted 7 years ago

“I love my new top because it's fitted me very nicely and I look smart in it”

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Posted 7 years ago

“They did what they said on the box, brilliant service”

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Posted 7 years ago

“Excellent customer services, resolved issue immediately without any fuss.”

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Posted 7 years ago

“Cheaper than stores I checked out and super fast delivery”

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Posted 7 years ago

“Excellent service arrived 2days before stated del. Product & service I cannot fault.”

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Posted 7 years ago

“everything is exactly how it looked on line....very very happy with all purchases!”

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Posted 7 years ago

“It good to ilike it alot I enjoyed it a lot IAM happy with it amazom enjoy it alot”

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Posted 7 years ago

“A better way too shop.”

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Posted 7 years ago

“quick delivery and had every article i have ever asked for”

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Posted 7 years ago

“god prices good delivery, can reccomend”

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Posted 7 years ago

“Am always happy with amazon .I know that I will get the real thing and if there was to be a problem Amazon will help . Peace of mind !!!”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,441 reviews