Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,428 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My item arrived as expected and in good condition.”

Helpful Report

Posted 6 years ago

“Very good quality merchandise always happy with what I purchased”

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Posted 7 years ago

“Always on time and never had any trouble with amazon many thanks Paul Waring”

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Posted 7 years ago

“Everything I order turns up when it should and they are good value for money”

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Posted 7 years ago

“I love my new top because it's fitted me very nicely and I look smart in it”

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Posted 7 years ago

“They did what they said on the box, brilliant service”

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Posted 7 years ago

“Excellent customer services, resolved issue immediately without any fuss.”

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Posted 7 years ago

“Cheaper than stores I checked out and super fast delivery”

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Posted 7 years ago

“Excellent service arrived 2days before stated del. Product & service I cannot fault.”

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Posted 7 years ago

“everything is exactly how it looked on line....very very happy with all purchases!”

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Posted 7 years ago

“It good to ilike it alot I enjoyed it a lot IAM happy with it amazom enjoy it alot”

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Posted 7 years ago

“A better way too shop.”

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Posted 7 years ago

“quick delivery and had every article i have ever asked for”

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Posted 7 years ago

“god prices good delivery, can reccomend”

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Posted 7 years ago

“Am always happy with amazon .I know that I will get the real thing and if there was to be a problem Amazon will help . Peace of mind !!!”

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Posted 7 years ago

“Love it so much”

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Posted 6 years ago

“Easy returns process. Thanks.”

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Posted 6 years ago

“Always a hassle free, quick and reliable service. I have no problems with trusting the company to fulfill any order that I place. Hopefully in future they can tighten up the timing of delivery (or at least the sharing of exact delivery times)”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“Great quality and a vast range of products at affordable and competitive prices. Clear detailed information and descriptions on all the products”

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Posted 6 years ago

Amazon UK is rated 4.7 based on 13,428 reviews