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Amazon UK Reviews

4.7 Rating 13,476 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“I have always found Amazon amazing for choice and delivery”
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Posted 7 years ago
“Really can't fault AmazonUK. The ease or ordering couldn't be improved as I hate walking around town shopping and nearly always not able to find what |I want so this method of shopping online suits me down to the ground! In the warmth and comfort of one's own home...what could be better? Their delivery service is excellent and almost always the goods arrive a lot sooner than forecast. The return service is easy to understand and use although I have to say I have had to return things infrequently. The quality of goods I have bought is good and always undamaged and as advertised.”
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Posted 7 years ago
“Great selection of all items and often the best price around. I use Amazon prime which is brilliant, particularly if you're unable to get out of the house but have run out of nappies for example! Also use it as my reference point for any reviews of products I am looking to buy.”
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Posted 7 years ago
“Goods ordered and items arrived on time well wrapped, very satisfied with the service from Amazon”
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Posted 7 years ago
“Always easy and simple. Good prices.”
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Posted 7 years ago
“If your a member of prime then you’ll receive great perks. Great customer service always and complains are dealt with speedily and accordingly. Parcels are always delivered on time and with suitable protective packaging.”
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Posted 7 years ago
“I love Amazon - Prime is amazing - next day delivery - great choice of items - no hassle returns Good communication.”
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Posted 7 years ago
“Everything I have ordered has been delivered promptly, is always exactly what I ordered, is well packaged and I have never received anything damaged or broken. The system is fast and efficient and I will continue to use them.”
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Posted 7 years ago
“It's always worth checking Amazon when you need anything at all. Great range of products stocked with excellent delivery options 👍”
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Posted 7 years ago
“Always Excellent service...”
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Posted 7 years ago
“Great range of products, easy to use and fast checkout options”
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Posted 7 years ago
“Very simple to use, efficient delivery and a great range of products.”
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Posted 7 years ago
“Amazon is one of the few companies with an extremely good customer focus and service. They are always there after sales if a problem should arise. Enourmous assortment of every kind of goods you ever will need at a fair price and prompt shipping of your order. This is my number one favourite online store since many years ago. Thank you Amazon!”
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Posted 7 years ago
“Fast reliable and easy to order!”
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Posted 7 years ago
“Easy to access, easy to buy, delivery on time. Excellent!”
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Posted 7 years ago
“Level of service brilliant”
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Posted 7 years ago
“Love love love Amazon, so much offers and deals. Very happy. Laura”
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Posted 7 years ago
“Love Amazon ... Prime is amazing.”
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Posted 7 years ago
“Great when your parcel isn't left where anyone can walk away with them”
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Posted 7 years ago
“Great service”
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,476 reviews