Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,441 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products good prices always find what im looking for”

Helpful Report

Posted 7 years ago

“The item came damaged, we wrote to them and they sent a person to collect it from my address. The next day the item came. Thank you very much for sorting this out so fast.”

Helpful Report

Posted 7 years ago

“Always a great and fast service!”

Helpful Report

Posted 7 years ago

“Love amazon, have used the site for years with little problems. When problems do arise they are quick to rectify any issues.”

Helpful Report

Posted 7 years ago

“Have been using amazon from many years and have been happy with the different services Amazon provide. Amazon provides a huge platform for buying and selling goods. Amazon Prime is very helpful for next and even same day deliveries. I have also tried the Amazon flex parcel delivery service which is great for delivering parcels in case you want to earn little extra for part time or in your free time. Bless you all :)”

Helpful Report

Posted 7 years ago

“Amazon always buying things off here. Prime free delivery & you get fire tv buy the box/stick & other stuff.”

Helpful Report

Posted 7 years ago

“Received all my orders on time. Happy with the products and service”

Helpful Report

Posted 7 years ago

“Always deliver on time. make returns easy and rarely a problem with an order.”

Helpful Report

Posted 7 years ago

“Anything you want or need go to Amazon. If you can’t find it then it doesn’t exist!”

Helpful Report

Posted 7 years ago

“Fantastic company. Items are delivered quickly and properly packaged. Often send items to U.K. and France. There are rarely any problems, but when there are, they rectify with no hassle. Would fully recommend them.”

Helpful Report

Posted 7 years ago

“I brought my nephew so novelty socks from Amazon for Christmas and I ordered them on a Sunday they arrived on the Monday way before the estimated delivery time. I don't know how you do it!! But I am very impressed. Thanks”

Helpful Report

Posted 7 years ago

“Great prices on a huge range of goods”

Helpful Report

Posted 7 years ago

“all its ok”

Helpful Report

Posted 7 years ago

“Product as described. Delivered when they said it would be. Tracking facility. Email updates on delivery date/time. Confirmation of delivery email. First class service.”

Helpful Report

Posted 7 years ago

“Very good products, arrived on time, very happy.”

Helpful Report

Posted 7 years ago

“Quick, slick, easy to use, plain English, no fuss, speedy delivery.”

Helpful Report

Posted 7 years ago

“Great prices and plenty of things can be brought here customer services are also very helpful.”

Helpful Report

Posted 7 years ago

“Bought a Phoenix canariensis plant though Amazon delivery very fast and the plant is 100% I have just bought another Thank you.”

Helpful Report

Posted 7 years ago

“great prices no quibble return policy big choice I would recommend them highly”

Helpful Report

Posted 7 years ago

“Fast and easy checkout, recommending me prime alternatives”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,441 reviews