Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,476 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has one of the best customer services out there. The few times I've had order problems, there's always been someone there to talk to directly and resolve, unlike many current online shops that rely purely on ticketing systems or email forms to correspond with customers (with mixed results, depending on the shop).”

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Posted 7 years ago

“Speedy replied. Quality of the kids shoes is good. Affordable price.”

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Posted 7 years ago

“Amazon stock a huge range of goods at competitive prices. The customer service is excellent on the rare occasions that there are problems. We are Amazon Prime customers, which means that delivery is included, as are the Amazon TV programmes.”

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Posted 7 years ago

“I ordered a book Friday evening and received it Sunday morning without having to pay for weekend or next day delivery.”

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Posted 7 years ago

“I’ve bought some wonderful presents from Amazon this Black Friday and will be returning throughout the year for more. Always good products on offer and deals everyday, you just have to keep your eyes on the App or website.”

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Posted 7 years ago

“Good products good prices always find what im looking for”

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Posted 7 years ago

“The item came damaged, we wrote to them and they sent a person to collect it from my address. The next day the item came. Thank you very much for sorting this out so fast.”

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Posted 7 years ago

“Always a great and fast service!”

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Posted 7 years ago

“Love amazon, have used the site for years with little problems. When problems do arise they are quick to rectify any issues.”

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Posted 7 years ago

“Have been using amazon from many years and have been happy with the different services Amazon provide. Amazon provides a huge platform for buying and selling goods. Amazon Prime is very helpful for next and even same day deliveries. I have also tried the Amazon flex parcel delivery service which is great for delivering parcels in case you want to earn little extra for part time or in your free time. Bless you all :)”

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Posted 7 years ago

“Amazon always buying things off here. Prime free delivery & you get fire tv buy the box/stick & other stuff.”

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Posted 7 years ago

“Received all my orders on time. Happy with the products and service”

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Posted 7 years ago

“Always deliver on time. make returns easy and rarely a problem with an order.”

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Posted 7 years ago

“Anything you want or need go to Amazon. If you can’t find it then it doesn’t exist!”

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Posted 7 years ago

“Fantastic company. Items are delivered quickly and properly packaged. Often send items to U.K. and France. There are rarely any problems, but when there are, they rectify with no hassle. Would fully recommend them.”

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Posted 7 years ago

“I brought my nephew so novelty socks from Amazon for Christmas and I ordered them on a Sunday they arrived on the Monday way before the estimated delivery time. I don't know how you do it!! But I am very impressed. Thanks”

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Posted 7 years ago

“Great prices on a huge range of goods”

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Posted 7 years ago

“all its ok”

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Posted 7 years ago

“Product as described. Delivered when they said it would be. Tracking facility. Email updates on delivery date/time. Confirmation of delivery email. First class service.”

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Posted 7 years ago

“Very good products, arrived on time, very happy.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,476 reviews