Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,449 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 14th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon is one of my favourite places to purchase, it is easy to use and you can always find what you need”

Helpful Report

Posted 7 years ago

“Fast delivery.”

Helpful Report

Posted 7 years ago

“Amazon has a large range of items for the huge category they have on the website”

Helpful Report

Posted 7 years ago

“Very happy. Over the last 8 years Amazon has continued to impress me with their customer service and swift delivery times.”

Helpful Report

Posted 7 years ago

“Very reliable. Efficient and delivers on time. Takes away the hassle of shopping outdoors. Lots of promotions.”

Helpful Report

Posted 7 years ago

“The delivery service is excellent and orders often being delivered early.”

Helpful Report

Posted 7 years ago

“Yous them all the time, good for the £. And got loades of stuff.”

Helpful Report

Posted 7 years ago

“Price and product information”

Helpful Report

Posted 7 years ago

“Easy to find the products i am looking for, with many comparisons, and a quick and informative delivery service!”

Helpful Report

Posted 7 years ago

“Amazon has made my life so much easier, i suffer with anxiety, so christmas shoppibg can be a huge struggle, but with Amazon i can find everything i want and need at the touch of a button, with reviews and comparisons so i can make an informed decision!”

Helpful Report

Posted 7 years ago

“They had the bag i was looking for at the right price.”

Helpful Report

Posted 7 years ago

“I have plenty of time to edit my order so I'm sure before I press the Buy now spot.”

Helpful Report

Posted 7 years ago

“Very good prices and great products”

Helpful Report

Posted 7 years ago

“Dit is mijn verhaal, de beoordeling heb ik al eerder ingevuld.”

Helpful Report

Posted 7 years ago

“I spoke to someone from customer service today, unfortunately I didn’t get her name but she what a lovely person. She was polite, kind and helpful. I wish I had taken her name as I would like her to know how much I appreciate her help.”

Helpful Report

Posted 7 years ago

“Goods came quick and not damaged”

Helpful Report

Posted 7 years ago

“Proper Traditional South African Biltong, excellent product, takes me back to Africa. Brilliant Price. and brilliant quality, with brilliant service.”

Helpful Report

Posted 7 years ago

“You can just about get anything you need from this company.ease and speed of the site”

Helpful Report

Posted 7 years ago

“Always prompt”

Helpful Report

Posted 7 years ago

“Good customer service, quick delivery, Prime Video, what's not to like”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,449 reviews