Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,441 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fast and reliable.”

Helpful Report

Posted 7 years ago

“rapide, efficace, net, précis, sûr”

Helpful Report

Posted 7 years ago

“Excelent Customer service”

Helpful Report

Posted 7 years ago

“purchased nad's hair removel on Saturday. and Amazon had it delivered on sunday? wow excellent service”

Helpful Report

Posted 7 years ago

“They are easy to work with and always on time with shipping. I am very pleased and satisfied.”

Helpful Report

Posted 7 years ago

“They always deliver and on a day that suits you.”

Helpful Report

Posted 7 years ago

“Evergreen 4 in 1 delivered the next day for cheaper than anywhere else...”

Helpful Report

Posted 7 years ago

“great service”

Helpful Report

Posted 7 years ago

“They deliver stuff to me”

Helpful Report

Posted 7 years ago

“amazing service”

Helpful Report

Posted 7 years ago

“Easy to you, accurate and swift delivery. Solved an emergency”

Helpful Report

Posted 7 years ago

“No fuss service, choose your item, order, pay, usually a quick dispatch.”

Helpful Report

Posted 7 years ago

“Fast convenient and great value”

Helpful Report

Posted 7 years ago

“This is a company that will work with you and will make the situation right if anything were to go wrong. I've had issues before with sellers and lost packages. Guess what?! Amazon fixed the situation beyond what I wanted/needed.”

Helpful Report

Posted 7 years ago

“There was a problem with the product, no quibbling over the issue, replacement product sorted within 10 min of contacting aftersales.”

Helpful Report

Posted 7 years ago

“Prompt service”

Helpful Report

Posted 7 years ago

“Spoke to some one straight away and refunded my p&p fees there and then . Tried getting hold of Dpd and they couldn't ... At least they tried!”

Helpful Report

Posted 7 years ago

“It is a company I trust threefold. I trust them to supply goods at reasonable rates I trust I will get the items in good order. I trust them to sort it out if there is any type of problem.”

Helpful Report

Posted 7 years ago

“They delivered fast. You're query will be attended as soon as. Most of the things, I have bought in Amazon are in very good quality and condition.”

Helpful Report

Posted 7 years ago

“Good service”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,441 reviews