Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,441 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all was very good”

Helpful Report

Posted 7 years ago

“next day delivery”

Helpful Report

Posted 7 years ago

“Great products and great customer service.”

Helpful Report

Posted 7 years ago

“Easy to use. Always reliable and there when I need something fast.”

Helpful Report

Posted 7 years ago

“Great customer service”

Helpful Report

Posted 7 years ago

“They had exactly what I wanted cheaper than all other sites I looked at and it was delivered within 2 Days .Absolutley Brilliant thanks Amazon”

Helpful Report

Posted 7 years ago

“Amazon always has excellent customer service.”

Helpful Report

Posted 7 years ago

“QUICK DELIVER GOOD PRICES AND GOOD CHOICE LOTS TO CHOOSE FROM TOP COMPANYS AND MAKERS”

Helpful Report

Posted 7 years ago

“QUICK DELIVER GOOD PRICES AND GOOD CHOICE LOTS TO CHOOSE FROM TOP COMPANYS AND MAKERS”

Helpful Report

Posted 7 years ago

“Good service”

Helpful Report

Posted 7 years ago

“A great number of choices and products, very good prices!”

Helpful Report

Posted 7 years ago

“Very reliable home shopping.Prime is excellent value Well done”

Helpful Report

Posted 7 years ago

“Had a slight mix up with cancelling an item but customer service was very helpful and I got all my items in time”

Helpful Report

Posted 7 years ago

“Very fast delivery and the scooter is amazing!”

Helpful Report

Posted 7 years ago

“quick and easy purchase :)”

Helpful Report

Posted 7 years ago

“Found product a,most 50% cheaper”

Helpful Report

Posted 7 years ago

“Easy to use website, and they offer the same items from other, so you can choose which is best for you and your budget.”

Helpful Report

Posted 7 years ago

“Excellent range of products and very good delivery service, godsend when you live remotely!”

Helpful Report

Posted 7 years ago

“fast delivery great products”

Helpful Report

Posted 7 years ago

“Everything you could ever need or want at the click of a button. Easy to access and shop for everyday needs with inspiration for future purchases.”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,441 reviews