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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Prompt service”
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Posted 8 years ago
“Spoke to some one straight away and refunded my p&p fees there and then . Tried getting hold of Dpd and they couldn't ... At least they tried!”
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Posted 8 years ago
“It is a company I trust threefold. I trust them to supply goods at reasonable rates I trust I will get the items in good order. I trust them to sort it out if there is any type of problem.”
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Posted 8 years ago
“They delivered fast. You're query will be attended as soon as. Most of the things, I have bought in Amazon are in very good quality and condition.”
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Posted 8 years ago
“Good service”
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Posted 8 years ago
“I shop quite a lot with both of these companies. They are both very helpful if needing to return goods, no quibble at all and they are both reasonably priced. Packaging and delivery brilliant. Always on time, if not earlier.”
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Posted 8 years ago
“Packages are always delivered quickly!! If you have a problem Customer service is great to work with!!”
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Posted 8 years ago
“Always fast delivery”
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Posted 8 years ago
“next day delivery on goods. good people selling on the site. Returns usually accepted.”
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Posted 8 years ago
“They always have the best prices and unbeatable shipping.”
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Posted 8 years ago
“ive uses amazon fors years never had a problem love everything i receive thank u amazon”
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Posted 8 years ago
“The product came on time and the quality of the product was excellent.”
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Posted 8 years ago
“Really easy to order, quick delivery time, will use again”
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Posted 8 years ago
“I was let down bye e-bay and Amazon cane to the rescue within 2 days amazing.”
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Posted 8 years ago
“Amazon; Deliver on time Have a relationship with its customers Have an excellent returns policy Have an excellent customer care system You can actually speak to staff Work well with the companies that sell to us Have a symbiotic relationship with its partners All the things above I am saying because Amazon are an open book, they allow their customers in!!!”
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Posted 8 years ago
“Every thing arrives promptly and well packaged, I deal with them all the time.”
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Posted 8 years ago
“goods are always dispatched and delivered promptly”
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Posted 8 years ago
“Good value for money.”
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Posted 8 years ago
“Amazon delivery service and customer services are very good. Issues all dealt with quickly and deliveries are very flexible.”
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Posted 8 years ago
“it is very easy to find what i want and very efficient, customer service team is very helpful too”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews