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Amazon UK Reviews

4.7 Rating 13,476 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Mobile phone comparison to iPhone X for example. This was helpful as the comparisons saved £100's of pounds.”
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Posted 8 years ago
“From the variety of the products that they offer”
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Posted 8 years ago
“Resolved a problem”
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Posted 8 years ago
“Very well service”
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Posted 8 years ago
“The keyboard on my laptop failed so I needed a Bluetooth replacement. Got a JTech keyboard from Amazon, arrived within 24 hours and works perfectly, other than that the keyboard if labelled in US style but actually outputs UK (i.e. hitting " gives you @). And for only a few pence over £11.”
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Posted 8 years ago
“Great quick service!”
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Posted 8 years ago
“When I order emedietly come. And I trust it's safe. And not expensive. Good material. I wish more success to all Amazon comp.”
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Posted 9 years ago
“The service is quite quick and there are many deals that make online shopping affordable and enjoyable.”
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Posted 9 years ago
“I'm happy with how quick my order arrived to me. The items I purchased were all there and in good condition.”
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Posted 9 years ago
“Good communication”
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Posted 9 years ago
“Information about the product to be bought. Excellent updates and prompt delivery info. Following fever instructions..”
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Posted 8 years ago
“Great service , shame they got rid of the free postage .”
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Posted 8 years ago
“Price and free delivery and quality”
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Posted 8 years ago
“Amazon is always on time with quality”
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Posted 8 years ago
“It was ok,and everything was fine about it”
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Posted 8 years ago
“their delivery speed and the quality of product was spot on”
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Posted 8 years ago
“Next day prime delivery is brilliant”
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Posted 8 years ago
“Amazon is one of the best online shopping market personally I would recommend, because the fact that the products are as described, however, I do understand that sometimes they might make a mistake by sending you an unfamiliar product compare to the one you order but their customer service is fabulous, just one call and your problem is all sorted. One of the best thing that I like about Amazon is "Amazon Prime" only £79 a year or £5.99 a month you get: free delivery, unlimited Movies, TV shows, Music and many more. Honestly, if you are having trouble ordering online using different brands I highly recommend you trying Amazon, you will not regret”
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Posted 8 years ago
“Next day delivery with prime is great. Products are always as expected and if ever any problems, they are dealt with fast and friendly.”
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Posted 8 years ago
“Good communication from purchase to delivery plenty of choices and top quality products”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,476 reviews