Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,404 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 5 star review on 22nd May 2025

Anonymous

Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The personal touch is taken away because Amazon sell on behalf of millions of.different people and companies”

Helpful Report

Posted 7 years ago

“A very fast delivery: on time with a tracking service available. To say something to be improved: the pack could be less voluptuous. A much smaller box could have done the job well. ;)”

Helpful Report

Posted 7 years ago

“I'm a regular Amazon customer. I have never had any issues with them. The prices are good, you get what you pay for and after sales service is great. Now, for that last star, all they need to do is start paying their taxes. :-)”

Helpful Report

Posted 7 years ago

“Quick service. Delivery on a sunday”

Helpful Report

Posted 7 years ago

“Great quick delivery just wish”

Helpful Report

Posted 7 years ago

“They make me happy because they sell just about everything and deliveries are usually speedy. They make me unhappy because their reviews have become unreliable. All mixed up and often not about the same product. Their prices are usually very competitive but need to be read with caution. They are not always the bargain they claim to be. Sometimes ridiculously expensive.”

Helpful Report

Posted 7 years ago

“Very fast delivery.”

Helpful Report

Posted 7 years ago

“by keeping me up to date on each stage of my order/delivery.”

Helpful Report

Posted 7 years ago

“Easy to navigate with great variety of products available”

Helpful Report

Posted 7 years ago

“Found what I Needed fast, the price was great and the delivery was quick.”

Helpful Report

Posted 7 years ago

“Fast reliable service!”

Helpful Report

Posted 7 years ago

“My package arrived as expected at a convenient location (Amazon pick up locker in the local supermarket) Just scan your barcode or enter the code and your locker opens with your package inside.”

Helpful Report

Posted 7 years ago

“Mandando el producto rápido y de calidad y las devoluciones rapidas”

Helpful Report

Posted 7 years ago

“Use Amazon regularly. Have been happy with just about everything I've ever purchased. Simple to use, delivery prompt. Good descriptions online, and find the reviews helpful”

Helpful Report

Posted 7 years ago

“Quick and easy”

Helpful Report

Posted 7 years ago

“Good quality items”

Helpful Report

Posted 7 years ago

“Great product and fast delivery”

Helpful Report

Posted 7 years ago

“Unlimited range of easy to discover products at reasonable prices”

Helpful Report

Posted 7 years ago

“Cheap product and quick delivery (It came a day later than originally suggested, although I did receive a message the day before to notify me)”

Helpful Report

Posted 7 years ago

“perfect time”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,404 reviews