Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,404 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 22nd May 2025

Anonymous

Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products just like I expected.”

Helpful Report

Posted 7 years ago

“Deliveries are quick and always right . Delivery guys are polite . Great return system .”

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Posted 7 years ago

“Massive selection, competitive prices and super quick delivery”

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Posted 7 years ago

“Next day delivery, great buyer protection, good prices”

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Posted 7 years ago

“They always send goods on time and well packaged”

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Posted 7 years ago

“Always a first and last stop shop for anything I ever need - from Childrens climbling frames to tech, from garden tools to books.”

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Posted 7 years ago

“Best costume I have ever purchased in all my years. I usually don't buy anything from China since I support the USA but COSPLAYSKY is an exception. I highly recommend them in costumes. The best I've ever seen.”

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Posted 7 years ago

“Can generally find what you need on Amazon though be careful of third party suppliers.”

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Posted 7 years ago

“Easy to use, Good prices and quick delivery”

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Posted 7 years ago

“They a have a wide range of products at a good affordable cost witg good delivery options.”

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Posted 7 years ago

“despite not being able to deliver an order their prompt responses result in my account being credited quickly unlike other mail order companies”

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Posted 7 years ago

“They are good with nice products”

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Posted 7 years ago

“fast delivery. quite good price. Not enough detailed specification of items. Nearly always have to check details elsewhere.”

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Posted 7 years ago

“ease of ordering and choice”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Amazon deliver quickly every day of the week”

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Posted 7 years ago

“NP Autopart provided a clear description of the product so that I was able to be confident of buying the correct item,”

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Posted 7 years ago

“Their product didn't do exactly what I was hoping for, but it made up for it through other benefits that I hadn't anticipated but ended up rather pleased with.”

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Posted 7 years ago

“with products”

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Posted 7 years ago

“Excellent choice of products with good delivery times. Several times deliveries have been a day or so late but usually a notification is sent to inform. Returning items is again easy. Customer Service are helpful and knowledgeable.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,404 reviews