Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service”

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Posted 7 years ago

“reliable and quick service!!!!!!!”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Amazon is, as the name says Ama-zing, but the only downside is not providing fulfillment services to Croatia. I think it's the only EU country it does not provide "Fulfilled by Amazon" service, so lots of articles cannot be ordered, sadly :( Other than that, perfect!”

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Posted 7 years ago

“Very speedy delivery with great communication”

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Posted 7 years ago

“Ordering is easy delivery is fast and reliable times for delivery as promised”

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Posted 7 years ago

“Easy to use the site.”

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Posted 7 years ago

“Good website to buy things”

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Posted 7 years ago

“Very happy with Echo plus purchase”

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Posted 7 years ago

“good prices and fast delivery on all items easy to use website”

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Posted 7 years ago

“Invariably they have the stock that they offer and deliver the goods on time and in good condition. It is very easy to reach them when something goes wrong and they address it immediately and effectively.”

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Posted 7 years ago

“Best price (often), very fast shipment, easy return of purchases. Its great”

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Posted 7 years ago

“they have many products at competitive prices”

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Posted 7 years ago

“No hassle shopping”

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Posted 7 years ago

“No hassle shopping”

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Posted 7 years ago

“Goods arrived very quickly and packaged very well.”

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Posted 7 years ago

“Amazon is always such a good choice of somewhere to shop, as you can find almost anything and everything you might need or want (including things you never realised you needed or wanted!).”

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Posted 7 years ago

“Good product, shame the way they treat their staff.”

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Posted 7 years ago

“quick delivery”

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Posted 7 years ago

“I really like to shop at Amazon online. It's very quick and easy, never had problems! They are very relevant to their customers.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,411 reviews