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Amazon UK Reviews

4.7 Rating 13,476 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Email & text updates of delivery status”
Helpful Report
Posted 8 years ago
“Their return service is excellent, giving one confidence in buying, knowing that if there's a problem they will take the item back. Communication with Amazon is also efficient - although sometimes with a little language/accent problem. Since they increased their minimum spend for free shipping their pricing is perhaps not the keenest and the identification of the free shipping on eligible orders at checkout is, one would say, purposefully obscure.”
Helpful Report
Posted 8 years ago
“a bit slow delivery”
Helpful Report
Posted 8 years ago
“easy to use and fast.”
Helpful Report
Posted 8 years ago
“variety of products, safe purchaces”
Helpful Report
Posted 8 years ago
“They do everything you want of a company, customer service is a bit of a faf, but hey ho!”
Helpful Report
Posted 8 years ago
“the transmit is generally fast, though it is not so reliable recently. good website and app design make online shopping easier.”
Helpful Report
Posted 8 years ago
“swift delivery”
Helpful Report
Posted 8 years ago
“good, fast service as needed!”
Helpful Report
Posted 8 years ago
“Always easy to order and delivery always on time, a great way to purchase almost anything you need.”
Helpful Report
Posted 8 years ago
“Since I joined Amazon Prime, things have been good. Most cases, delivery is quick but not always. Non Prime products to take longer.”
Helpful Report
Posted 8 years ago
“Wide range, always top discounts, reputable brands. I don't need to shop around, as they always come out best”
Helpful Report
Posted 8 years ago
“Lots of choice, speedy delivery”
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Posted 8 years ago
“This is only the second time that I have purchased from the Amazon web site. This time it was an electric fireplace insert. Although the item has not yet been delivered the process of reviewing the item, seeing the specs and details, and ordering the item was very easy. I like to see items physically so will probably be a bricks and mortar shopper most of the time, but ordering from Amazon is a pleasant experience. Let's hope the item is as shown.”
Helpful Report
Posted 8 years ago
“Always have a great range of gifts! Just about all my xnas shopping has been bought through amazon.”
Helpful Report
Posted 8 years ago
“their product were priced in my price range and delivery was very fast would recommend to anyone”
Helpful Report
Posted 8 years ago
“The majority of the things I ordered came on time and were exactly what I needed and ordered.”
Helpful Report
Posted 8 years ago
“The majority of the things I ordered came on time and were exactly what I needed and ordered.9”
Helpful Report
Posted 8 years ago
“The ltem that l purchased was good value for money and was despatched quite swiftly and arrived in good order”
Helpful Report
Posted 8 years ago
“lower prices than high street, hassle-free return procedure. I'm subscribed to Prime and sometimes I get the product even the same day without having to leave the house.”
Helpful Report
Posted 8 years ago
Amazon UK is rated 4.7 based on 13,476 reviews