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Amazon UK Reviews

4.7 Rating 13,456 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,456 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
I like the range of choice of editions and publishers for each title and the quick delivery. Used selection and labelling helps with many to order for studying.
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Posted 8 years ago
Reliable stock levels, fast despatch, excellent customer service.
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Posted 8 years ago
I ordered an ipad lightening cable. Seems good quality and great pricing at over half retail price with free shipping. Hope Amazon will add more products -especially computer electronics, desktop PCs, laptops and accessories at competitive prices soon.
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Posted 8 years ago
Very good and efficient service. Good quality
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Posted 8 years ago
There was a good selection of products and gift ideas. Product descriptions are informative and customer reviews frank and helpful. Their search engine is very good. A couple of items were shipped separately at no extra cost to me to meet their Christmas delivery promise, as there was a delay in shipping a couple if items. All purchased items were delivered to the recipient before Christmas.
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Posted 8 years ago
Mostly the price is affordable if I find what I am looking for
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Posted 8 years ago
Very helpful, fast and efficient and very friendly and helpful customer service
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Posted 8 years ago
it made my shopping easy
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Posted 8 years ago
I found just what we were looking for and the price was excellent compared with High Street store prices - not only that but postage was free and delivery swift.
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Posted 8 years ago
only good thing to say .all the company that sell from Amazon have always delivered or have refunded .
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Posted 8 years ago
I use Amazon on a regular basis due the variety of products and their costs, it has a very customer friendly website and I can get around it very easy. Downside is sometimes it takes a while for the payment to come out the bank, making it harder to finance, especially if the payment takes a month.
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Posted 8 years ago
Best customer support and transparency in process , quick response in refund
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Posted 8 years ago
Amazon Prime always allows me to count on speedy delivery and reliable sellers.
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Posted 8 years ago
Very user friendly website, good range of options for delivery and arrived early.
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Posted 8 years ago
Generally very punctual deliveries, good prices. However, often have failed deliveries to uni address meaning parcel doesn't arrive on time
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Posted 8 years ago
simple process to buy it
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Posted 8 years ago
Great selection at great prices
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Posted 8 years ago
always find what i'm looking for
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Posted 8 years ago
Ordered a children's adventure book, 'Stegalegs at Spinning River' by Katharine Ann Angel. Arrived quickly and in good condition.
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Posted 8 years ago
Simple ordering system whereby choice of delivery to shop/ locker or home and at convenient time. When wanting to return something it is good instructions with already labelled and paid for return policy.
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,456 reviews