Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,428 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

Helpful Report

Posted 6 years ago

“Very Reliable”

Helpful Report

Posted 6 years ago

“I always get my items on time. Very happy with the service”

Helpful Report

Posted 6 years ago

“Always find anything and everything I’m looking for. Great prices and fast delivery”

Helpful Report

Posted 6 years ago

“Great offers! It's really convenient becoming premium as the deliveries are really fast and free most of the time!!!”

Helpful Report

Posted 6 years ago

“Very good”

Helpful Report

Posted 6 years ago

“I've shopped with Amazon for a while now and always had great service. Shipping is near always quick and prices are affordable.”

Helpful Report

Posted 6 years ago

“Customer service over the phone is amazing and supportive cant be beaten”

Helpful Report

Posted 6 years ago

“Love using amazon, I have always had parcels on time and not damaged. They online service is easy to use and there are guidelines that help you track your package each step of the way.”

Helpful Report

Posted 6 years ago

“Excellent.”

Helpful Report

Posted 6 years ago

“Buy with confidence from Amazon all the time. They have never let me done, so would thoroughly recommend.”

Helpful Report

Posted 6 years ago

“Best retailer ever!”

Helpful Report

Posted 6 years ago

“Shop at Amazon UK because they will have everything you require at a very reasonable price”

Helpful Report

Posted 6 years ago

“Easy to use and quick delivery”

Helpful Report

Posted 6 years ago

“Very good fast delivery an great costumer service”

Helpful Report

Posted 6 years ago

“Helpful staff and very fast delivery.”

Helpful Report

Posted 6 years ago

“Amazon Prime deliveries are always on time. Used them for many years with no issues. Very easy to return unwanted or broken goods too. Can't fault Amazon”

Helpful Report

Posted 6 years ago

“My delivery was very fast and the product was in very good quality.”

Helpful Report

Posted 6 years ago

“Easy return and efficient delivery.”

Helpful Report

Posted 6 years ago

“Always great value for money and fast and efficient delivery.”

Helpful Report

Posted 6 years ago

Amazon UK is rated 4.7 based on 13,428 reviews