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Amazon UK Reviews

4.7 Rating 13,476 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“LOVE using Amazon, you can find everything you need on there. I have found it safe, orders arrive on time, fantastic customer service, great company.”
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Posted 7 years ago
“Recently bought a secondhand book was very pleased when it arrived and looked brand new”
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Posted 7 years ago
“very quick delivery, very happy with the service.”
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Posted 7 years ago
“I ordered medical equipment which came promptly on time as always. Love using Amazon app. Its easy and user friendly and quick payment option is very convinient and next day delivery for Prime is awesome. Thank you Amazon”
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Posted 7 years ago
“nnmmjnoinkj”
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Posted 7 years ago
“I really like the range and choice of products available on Amazon UK, you can pretty much find anything that you wish to buy. I like the prime feature for free shipping and free steaming, also the free digital downloads of any music you purchase, wether for yourself or as a gift. Just Brilliant!”
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Posted 7 years ago
“FANTASTIC RECOMMENDATIONS TO GO WITH YOUR ORDER WHEN YOU PLACE AN ORDER.”
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Posted 7 years ago
“Friendly helpful staff. Delivery is always speedy too :)”
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Posted 7 years ago
“Love it, so quick and easy. Could definitely take over the world”
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Posted 7 years ago
“Great products and fast delivery.”
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Posted 7 years ago
“Amazing deals and basically to shop for anything you need. Post is usually very fast and they deliver in a Sunday when you have prime delivery.”
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Posted 7 years ago
“Most of my purchases are from Amazon UK. The are super efficient and delivery is really fast. I have just joined Amazon Prime and it gets better and better with free next day deliveries and many more benifits such as a free kindle book each month Prime Videos with free access to hundreds of films box sets and more. I really buy with confidence when I buy from Amazon and can’t recommend them highly enough.”
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Posted 7 years ago
“Excellent service thank you”
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Posted 7 years ago
“Everything I have ordered has been on time and in the condition advertised. I only worry about the effect on small, independent booksellers, large ones too I suppose. Maybe Amazon should invest in a "normal" physical bookshop in London with decent coffee and friendly people, where you could also order books online?”
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Posted 7 years ago
“amazon really helps when I'm in a pickle as I get everything within the next 5 working days. and if you're really stuck, use next day delivery. It's really easy to use”
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Posted 7 years ago
“Had an issue with a disfunctional item recently and amazon refunded the money to resolve as it was a third party seller. They did this within 6 hrs of me sending the email. On the rare occasions I have had problems with things purchased via amazon (I've used it a lot for over ten years) they are always resolved as promptly and as satisfactorily as the above situation!! Amazing customer service”
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Posted 7 years ago
“The top company of the world.”
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Posted 7 years ago
“Simply the best”
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Posted 7 years ago
“Quick delivery , good service all round , would highly recommend .”
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Posted 7 years ago
“Living on a Greek Island isnt as wonderful as people believe, there are few shops and certainly not as much choice as a big city. Amazon is my life line from printer inks to electronics. They have never let me down and if there has been a fault or problem Amazon have great customer service with delivery to most places..”
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,476 reviews