Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,428 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love amazon good quality stuff sold and good delievery”

Helpful Report

Posted 6 years ago

“Very satisfied with their service and goods.”

Helpful Report

Posted 6 years ago

“10/10 love Amazon”

Helpful Report

Posted 6 years ago

“Amazon is been my preferred method of buying goods online for years. Having prime, gives me unlimited next day delivery and doesn't fail me a lot. However, when there's a problem with delivery its quite hard to reach customer service, however they usually extend your prime by a month or so as apology. Overall, very good.”

Helpful Report

Posted 6 years ago

“Love amazon Great products at great prices would recommend”

Helpful Report

Posted 6 years ago

“Binoculars- very good value for money and were of good quality- it was an excellent choice of gift for my husband who was very pleased indeed. Thank you Amazon.”

Helpful Report

Posted 6 years ago

“Neck massager,sent from Voyor UK, received very quickly and works well!”

Helpful Report

Posted 6 years ago

“very good price on day to day items thanks to amazon team”

Helpful Report

Posted 6 years ago

“Very competitive prices for the book I wanted. Great service & I will use them again”

Helpful Report

Posted 6 years ago

“Always fantastic service with Amazon, delivery is always so easy to track and the packaging is always spot on, they always deal with any problems efficiently and returning parcels is easy.”

Helpful Report

Posted 6 years ago

“Easy to use”

Helpful Report

Posted 6 years ago

“Items always come when supposed to and always a true description of the item your purchasing”

Helpful Report

Posted 6 years ago

“Very efficient and quick delivery”

Helpful Report

Posted 6 years ago

“Easy way to see and purchase wide range of products”

Helpful Report

Posted 6 years ago

“I have been with amazon for many years and will only shop on line with them because i trust their service and quality of goods”

Helpful Report

Posted 6 years ago

“Swift and easy purchases delivered well before forecast date.”

Helpful Report

Posted 6 years ago

“I have just ordered two dash cams they came on time, the package was good and worked in the car perfectly. Will use again.”

Helpful Report

Posted 6 years ago

“Fantastic customer services. Ok they make mistakes but a super quick and efficient with rectifying them .prime service exceptional”

Helpful Report

Posted 6 years ago

“Amazon were so fast over Christmas when I was ordering things to send to Italy in time”

Helpful Report

Posted 6 years ago

“Easy to navigate website, competitive prices and fast delivery.”

Helpful Report

Posted 6 years ago

Amazon UK is rated 4.7 based on 13,428 reviews