Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,428 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prime is where it's at! Always on time and so worth the yearly fee as I purchase a lot from Amazon.”

Helpful Report

Posted 7 years ago

“I am a prime member and I find Amazon fantastic. Choice, quality, delivery, customer service you name it Amazon far outstrip any competition. Top marks.”

Helpful Report

Posted 7 years ago

“always good safe delivery, no quibble with goods, if amazon don't sell it then you don't need it”

Helpful Report

Posted 7 years ago

“Great Service, for buying & selling. Amazon is literally the best place online to buy essentials. When I got my new iphone x, even the O2 seller told me to buy a case on amazon rather than instore! Amazons next day/ SAME DAY deliveries cannot be topped. By any company. There drivers are self employed, therefore they aim to get every parcel delivered to get paid and the shear excellence if how the company functions, is PHENOMENAL!”

Helpful Report

Posted 7 years ago

“Absolutely love amazon, you make ordering so easy. It quick , fast and awesome. I find it simple to order from and enjoy this site immensely. Well done amazon”

Helpful Report

Posted 7 years ago

“very good.”

Helpful Report

Posted 7 years ago

“They do everything they can to satisfy their customers. Prices are better than in town (15 miles away) and I don't have to hassle with in store purchases. Can't beat delivery to your door usually within two days ......”

Helpful Report

Posted 7 years ago

“good customer service”

Helpful Report

Posted 7 years ago

“They have everything online, you can even grocery shop!”

Helpful Report

Posted 7 years ago

“I am regular Amazon Prime customer and I try to buy everything on their online shop because of free one-day delivery and easy returns. Also, customer service is brilliant dealing with issues via chat. I'm really happy.”

Helpful Report

Posted 7 years ago

“All ways deliver on time and good prices”

Helpful Report

Posted 7 years ago

“Excellent service!”

Helpful Report

Posted 7 years ago

“Great deals, great prices”

Helpful Report

Posted 7 years ago

“Always shop with Amazon, they have everything we need and with Amazon Prime it is delivered the next day taking the stress out of shopping!! I love Amazon !!”

Helpful Report

Posted 7 years ago

“Quick delivery of items”

Helpful Report

Posted 7 years ago

“It makes me so happy.”

Helpful Report

Posted 7 years ago

“Really good price on all”

Helpful Report

Posted 7 years ago

“Always get my orders on time”

Helpful Report

Posted 7 years ago

“nice service”

Helpful Report

Posted 7 years ago

“Amazon is awesome!”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,428 reviews