Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,428 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is always great and so easy to use. I love it!”

Helpful Report

Posted 7 years ago

“Excellent company. ordered items and received the next. What more could you want.”

Helpful Report

Posted 7 years ago

“I am very happy with Amazon prime. I have bought everything from books to kitchen utensils through to sheepskin boots slippers and my favourite brand shoes. The next day delivery available on many items suits me down to the ground and no charge for postage. just perfect..”

Helpful Report

Posted 7 years ago

“Love Amazon can always find want i need and its so easy to use. Delivery is usually spot on and never had to send anythig back. Easy shopping”

Helpful Report

Posted 7 years ago

“they are fast and straight forward. Having an account saves time and you can get the best deals.”

Helpful Report

Posted 7 years ago

“Amazon is my first choice for shopping. Great prices, fast delivery and excellent customer service.”

Helpful Report

Posted 7 years ago

“As an Amazon prime member, the delivery is so fast for eligible items. They even deliver on the weekend to ensure next day delivery. Items are well packaged and delivery personel are friendly.”

Helpful Report

Posted 7 years ago

“I always shop with Amazon because it's one stop shopping for anything you might need. And with Prime membership it means you can have your order the very next day. I have recently purchased quite a few things some of which were unsuitable and it's so easy to return unwanted items too.”

Helpful Report

Posted 7 years ago

“allways excellent service and delivery always before stated date and friendly helpfully drivery drivers”

Helpful Report

Posted 7 years ago

“happy wery”

Helpful Report

Posted 7 years ago

“Quick delivery from US to Australia, item arrives in excellent conditions.”

Helpful Report

Posted 7 years ago

“The first point of call for me.”

Helpful Report

Posted 7 years ago

“best product range and prices”

Helpful Report

Posted 7 years ago

“Arrived next day item much cheaper than anywhere else very well packaged”

Helpful Report

Posted 7 years ago

“Great return policy and very fast delivery, even without the Prime option.”

Helpful Report

Posted 7 years ago

“Kept me up to date on my order delivered on time well packaged”

Helpful Report

Posted 7 years ago

“Delivery was perfect as usual and also good prices for the delivery. The products were well packaged and were just how i wanted them. I always use amazon and they never let me down!”

Helpful Report

Posted 7 years ago

“Excellent choice. Excellent service.”

Helpful Report

Posted 7 years ago

“They have an amazing choice of goods. Fast delivery, no complaints from me”

Helpful Report

Posted 7 years ago

“Quick reliable service with good customer service to back it up.”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,428 reviews