Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,447 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and quick delivery and all at very good prices..”

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Posted 1 year ago

“Good prices”

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Posted 1 year ago

“I was finding it difficult to purchase white bowling shorts until looking on Amazon which offered good choices and some that matched my criteria I ordered and they were delivered in under 20 hours Incredible !!!”

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Posted 1 year ago

“Have used this company for many things over the years. Always been reliable, prompt, good value etc. It's my main one stop go to!”

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Posted 1 year ago

“Very easy to use their on-line site. Delivery is quick - sometimes the same day. If need to return anything to Amazon, also very easy at no cost”

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Posted 1 year ago

“Amazon provides a wide range of products and the service is very good”

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Posted 1 year ago

“I find their service and help excellent and as a Prime user I have access to the Apps for my TV and games great value!!!!!”

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Posted 1 year ago

“Great company to buy from. Any problems with the goods you buy return them for refund or replacement no hesitation from them!!”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“Very easy to use interface and simple hassle free shopping. Perfect shopping experience.”

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Posted 1 year ago

“Never had a bad experience buying with Amazon, some great buys to be had if researched, plus the occasional voucher can be had to incentivise your choice. Their streaming services can also be entertaining with free or rental, a wide choice available.”

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Posted 1 year ago

“I've just been shafted by AMAZON. I purchased a bedding set, but when it arrived it was completely different to the description. I had to return it at my own expense and now Amazon refuse to reimburse me the £27 postage. So buyer beware when buying from Amazon because they are a bunch of crooks.”

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Posted 1 year ago

“Taking far too long to refund money considering it is done electronically in an instance, or should be. Deliveries are always excellent though.”

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Posted 1 year ago

“Amazing company. So quick delivery's at great prices never had any issues with them”

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Posted 1 year ago

“Always have great service for every purchase I’ve made. No problems at all returning a product that was faulty.”

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Posted 1 year ago

“My friend has had £4,000 taken out of her Amazon account by scammers. over the course of a month”

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Posted 1 year ago

“Easy to use website and comparison options, good ordering and delivery options”

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Posted 1 year ago

“Very helpful quick to respond”

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Posted 1 year ago

“Трейдеры обычно закрывают все позиции до закрытия рынка, чтобы избежать ночного риска. Свинг-трейдинг предполагает удержание позиций .”

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Posted 1 year ago

“My go to for my company stationery and gift packaging”

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Posted 1 year ago

Amazon UK is rated 4.7 based on 13,447 reviews