Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,477 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“Bought an oil radiator from Amazon arrived with dent at front of radiator contacted them a replacement was sent and arrived the next day, the next day they collected the damaged radiator. Within 3 days the matter had been dealt with, the service from Amazon was exemplary. Thankyou”

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Posted 2 years ago

“I have Amazon Prime. Whilst their service and returns are brilliant, Prime Video is a scam. Halfway through watching a film, you wil get lots ads when you already paid for the service!”

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Posted 2 years ago

“Quick and easy to use. Great customer service”

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Posted 2 years ago

“Non-existent customer service. I should receive a refund for my printer today, but now they're telling me to wait until October 7th. They received my printer on September 6th. Additionally, the customer service assistant closed the chat session. Sorry, guys. I've spent a small fortune with you, but it's time to close my account.”

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Posted 2 years ago

“Amazon wouldn't post my review so I'll do it here! Don't buy these toddler boots! Top pic what I've got and bottom one what I've ordered! You'll waste your time and money! Because they have made a mistake and they don't care! They won't fix it! They won't apologise! It's your own problem! You'll have to do all for them! Run around, find the place where you could send these back, they will take forever to give you money back too! What a waste!!!!! Very disappointed and disgusted! Been loyal customer for years, but after this experience gonna have else where to shop!”

Amazon UK 1 star review on 16th September 2024

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Posted 2 years ago

“Delivery is very sporadic - sometimes it’s delivery to door, sometimes it’s thrown over the gate, sometimes in greenhouse, sometimes even in behind a bin by garage but told left in greenhouse. I am a prime customer and this is what you get. Although it’s quick despatch and delivery it’s a game of hunt my parcel.”

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Posted 2 years ago

“Never had a problem with deliveries or returns. Site is set out well with products clearly described . If items have to be returned the process is simple and quick . Especially when requesting a refund”

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Posted 2 years ago

“It's was extremely good and fast”

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Posted 2 years ago

“Amazon is one of the best company the world fast delivery good quality product with great customer service 🥰”

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Posted 2 years ago

“It was a really great experience and explained everything very slowly and clearly.”

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Posted 2 years ago

“Easy as, but if you don’t receive an item it’s a nightmare as you never get to speak to anyone in person and I have had 2 items I never received or got reimbursed and there still showing as pending after 2 years”

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Posted 2 years ago

“Easy to order and quick delivery and all at very good prices..”

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Posted 2 years ago

“Good prices”

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Posted 2 years ago

“I was finding it difficult to purchase white bowling shorts until looking on Amazon which offered good choices and some that matched my criteria I ordered and they were delivered in under 20 hours Incredible !!!”

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Posted 2 years ago

“Have used this company for many things over the years. Always been reliable, prompt, good value etc. It's my main one stop go to!”

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Posted 2 years ago

“Very easy to use their on-line site. Delivery is quick - sometimes the same day. If need to return anything to Amazon, also very easy at no cost”

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Posted 2 years ago

“Amazon provides a wide range of products and the service is very good”

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Posted 2 years ago

“I find their service and help excellent and as a Prime user I have access to the Apps for my TV and games great value!!!!!”

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Posted 2 years ago

“Great company to buy from. Any problems with the goods you buy return them for refund or replacement no hesitation from them!!”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

Amazon UK is rated 4.7 based on 13,477 reviews