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Amazon UK Reviews

4.7 Rating 13,471 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,471 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
It's was extremely good and fast
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Posted 1 year ago
Amazon is one of the best company the world fast delivery good quality product with great customer service 🥰
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Posted 1 year ago
It was a really great experience and explained everything very slowly and clearly.
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Posted 1 year ago
Easy as, but if you don’t receive an item it’s a nightmare as you never get to speak to anyone in person and I have had 2 items I never received or got reimbursed and there still showing as pending after 2 years
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Posted 1 year ago
Easy to order and quick delivery and all at very good prices..
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Posted 1 year ago
Good prices
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Posted 1 year ago
I was finding it difficult to purchase white bowling shorts until looking on Amazon which offered good choices and some that matched my criteria I ordered and they were delivered in under 20 hours Incredible !!!
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Posted 1 year ago
Have used this company for many things over the years. Always been reliable, prompt, good value etc. It's my main one stop go to!
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Posted 1 year ago
Very easy to use their on-line site. Delivery is quick - sometimes the same day. If need to return anything to Amazon, also very easy at no cost
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Posted 1 year ago
Amazon provides a wide range of products and the service is very good
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Posted 1 year ago
I find their service and help excellent and as a Prime user I have access to the Apps for my TV and games great value!!!!!
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Posted 1 year ago
Great company to buy from. Any problems with the goods you buy return them for refund or replacement no hesitation from them!!
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Posted 1 year ago
Quick and easy
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Posted 1 year ago
Very easy to use interface and simple hassle free shopping. Perfect shopping experience.
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Posted 1 year ago
Never had a bad experience buying with Amazon, some great buys to be had if researched, plus the occasional voucher can be had to incentivise your choice. Their streaming services can also be entertaining with free or rental, a wide choice available.
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Posted 1 year ago
I've just been shafted by AMAZON. I purchased a bedding set, but when it arrived it was completely different to the description. I had to return it at my own expense and now Amazon refuse to reimburse me the £27 postage. So buyer beware when buying from Amazon because they are a bunch of crooks.
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Posted 1 year ago
Taking far too long to refund money considering it is done electronically in an instance, or should be. Deliveries are always excellent though.
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Posted 1 year ago
Amazing company. So quick delivery's at great prices never had any issues with them
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Posted 1 year ago
Always have great service for every purchase I’ve made. No problems at all returning a product that was faulty.
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Posted 1 year ago
My friend has had £4,000 taken out of her Amazon account by scammers. over the course of a month
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Posted 1 year ago
Amazon UK is rated 4.7 based on 13,471 reviews