Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,404 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 22nd May 2025

Anonymous

Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used this company for many things over the years. Always been reliable, prompt, good value etc. It's my main one stop go to!”

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Posted 9 months ago

“Very easy to use their on-line site. Delivery is quick - sometimes the same day. If need to return anything to Amazon, also very easy at no cost”

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Posted 9 months ago

“Amazon provides a wide range of products and the service is very good”

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Posted 9 months ago

“I find their service and help excellent and as a Prime user I have access to the Apps for my TV and games great value!!!!!”

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Posted 9 months ago

“Great company to buy from. Any problems with the goods you buy return them for refund or replacement no hesitation from them!!”

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Posted 9 months ago

“Quick and easy”

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Posted 9 months ago

“Very easy to use interface and simple hassle free shopping. Perfect shopping experience.”

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Posted 9 months ago

“Never had a bad experience buying with Amazon, some great buys to be had if researched, plus the occasional voucher can be had to incentivise your choice. Their streaming services can also be entertaining with free or rental, a wide choice available.”

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Posted 9 months ago

“I've just been shafted by AMAZON. I purchased a bedding set, but when it arrived it was completely different to the description. I had to return it at my own expense and now Amazon refuse to reimburse me the £27 postage. So buyer beware when buying from Amazon because they are a bunch of crooks.”

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Posted 10 months ago

“Taking far too long to refund money considering it is done electronically in an instance, or should be. Deliveries are always excellent though.”

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Posted 10 months ago

“Amazing company. So quick delivery's at great prices never had any issues with them”

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Posted 10 months ago

“Always have great service for every purchase I’ve made. No problems at all returning a product that was faulty.”

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Posted 10 months ago

“My friend has had £4,000 taken out of her Amazon account by scammers. over the course of a month”

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Posted 10 months ago

“Easy to use website and comparison options, good ordering and delivery options”

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Posted 10 months ago

“Very helpful quick to respond”

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Posted 10 months ago

“Трейдеры обычно закрывают все позиции до закрытия рынка, чтобы избежать ночного риска. Свинг-трейдинг предполагает удержание позиций .”

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Posted 10 months ago

“My go to for my company stationery and gift packaging”

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Posted 10 months ago

“I've ordered a few things over the past month and everything turned up on time and was happy with everything I bought,”

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Posted 10 months ago

“Always a great place to shop”

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Posted 10 months ago

“Buy a lot from them,don’t have hardly any problems”

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Posted 10 months ago

Amazon UK is rated 4.7 based on 13,404 reviews