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Amazon UK Reviews

4.7 Rating 13,476 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Amazing product on amazing good price. I’m always choose amazon if need orders anything online and also recommend all my friends to use it.”
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Posted 6 years ago
“Very happy with the whole shopping experience from goods to delivery”
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Posted 6 years ago
“Never ever any issues. If you don't like the product send it back. Money back to you as soon as Post Office have scanned the returns label. Superb.”
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Posted 6 years ago
“Very quick service”
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Posted 6 years ago
“Very good prices and good service 5h@no you @ll people working in Amazon”
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Posted 6 years ago
“Amazon is one of the Best Companies that I use all the time, their Customer Service is excellent, their products are always well priced and competitive, a no-hassle return if there is a problem and they have a very working ethos and always put the customer first. I quite frankly in the 5 years that I have used them have never had a problem and as a Prime Customer, I benefit from all the benefits that are offered to you. The Subscribe and Save is a very good way of buying goods every month without any hassle and the Parlour Box is another great way of buying what you need at reduced prices and the Kindle with so many books it is very hard to choose which one you want. You get a Prime Member Book free every month and when finished, return and possibly get a refund if read in the appropriate time. I like Amazon's attitude, they have an honesty policy which is unusual, they take customers on Face value and they have a Moral and Standard code which they do not waiver on. I would choose Amazon above all other shops as they are the sort of company that I like to be associated with, I have never had any reason to complain at all.”
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Posted 6 years ago
“Quick and easy ordering”
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Posted 6 years ago
“Amazon, Amazing more like”
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Posted 6 years ago
“Best customer service I’ve experienced from any company and I do a lot of online shopping.”
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Posted 6 years ago
“I needed a present quickly while away on holiday.It was delivered straight away to a local pick up point.Price was good and delivery excellent.”
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Posted 6 years ago
“Always had a positive experience with amazon and would highly recommend.great customer service and very helpful and honest.”
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Posted 6 years ago
“Always responds promptly when I place and order. Feel confident when I use Amazon.”
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Posted 7 years ago
“Great service provided with quality products too match.”
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Posted 7 years ago
“Always 5 start, super fast delivery.”
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Posted 7 years ago
“I have used Amazon many times all ways top notcth service.”
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Posted 7 years ago
“Love them amazing”
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Posted 7 years ago
“Amazon has never disappointed”
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Posted 7 years ago
“Fantastic customer service, any issues you may have they always seem to sort things out straight away.”
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Posted 7 years ago
“Brilliant service”
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Posted 7 years ago
“It's one of the fastest delivery services.”
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,476 reviews