Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's pretty awesome I been dealing with them so much this days, from deliveries they are there to help, plus a lit of goodies with discount prizes its soo good to save a few quid for your purchases especially this christmas season”

Helpful Report

Posted 5 years ago

“Started Christmas shopping for the kids, came on time. Brilliant service.”

Helpful Report

Posted 5 years ago

“always easy to use, easy to find products, quick deliveries.”

Helpful Report

Posted 5 years ago

“So happy i found Amazon ive got everything you need Prime etc very good”

Helpful Report

Posted 5 years ago

“Really effeciant and fast delivery , customer service has allways been very understanding”

Helpful Report

Posted 5 years ago

“very fast at delivering parcels always update u on were they are or when it will arrive they even give u a time there goin to arrive with your parcel fantastic and the ppl are very pleasent and very helpful fantastic company thanku Amazon”

Helpful Report

Posted 5 years ago

“Had no problems with anything I have ordered. They offer a chance to donate to a charity if I use a certain site which I find very good.”

Helpful Report

Posted 5 years ago

“Been buying from amazon for a long time now and they have always been excellent at getting the products to me fast .”

Helpful Report

Posted 5 years ago

“Brought a fitness tracker watch it arrived when they said it would and wow what a amazing service 100% totally happy 😃”

Helpful Report

Posted 5 years ago

“Great choice great service always on time no nonsense on returning items bought if not right .”

Helpful Report

Posted 5 years ago

“Excellent service and delivery”

Helpful Report

Posted 5 years ago

“Ordered a book online yesterday and got it the next day. Who knew Prime could feel so good!!”

Helpful Report

Posted 5 years ago

“Excellent service .. very fast delivery”

Helpful Report

Posted 5 years ago

“Reasonable priced goods and next day delivery. Can’t beat it.”

Helpful Report

Posted 5 years ago

“I literally love Amazon! Could not live with out Amazon! Top service always”

Helpful Report

Posted 5 years ago

“Reliable and easy to use”

Helpful Report

Posted 5 years ago

“I use them a lot and they always deliver early”

Helpful Report

Posted 5 years ago

“Excellent service good quality goods and speedy delivery”

Helpful Report

Posted 5 years ago

“great service, prime offers some great services”

Helpful Report

Posted 5 years ago

“Good prises and reliable service”

Helpful Report

Posted 5 years ago

Amazon UK is rated 4.7 based on 13,411 reviews