Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,447 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable priced goods and next day delivery. Can’t beat it.”

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Posted 6 years ago

“I literally love Amazon! Could not live with out Amazon! Top service always”

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Posted 6 years ago

“Reliable and easy to use”

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Posted 6 years ago

“I use them a lot and they always deliver early”

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Posted 6 years ago

“Excellent service good quality goods and speedy delivery”

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Posted 6 years ago

“great service, prime offers some great services”

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Posted 6 years ago

“Good prises and reliable service”

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Posted 6 years ago

“Quick reliable safe”

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Posted 6 years ago

“awesome experience everytime.”

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Posted 6 years ago

“Fast efficient service, easy to find items and delivery to door stop on time.”

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Posted 6 years ago

“Brilliant company, great items customer service is always 5star and delivery is always 5star never had 1 problem with ordering items off here highly recommended.”

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Posted 6 years ago

“Ordered products arrived the next day very happy”

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Posted 6 years ago

“I have bought so much from this company and alway had the help when needed. Response is always quick and clear. Website easy to use. Thank you Amazon.”

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Posted 6 years ago

“Excellent value and service”

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Posted 6 years ago

“Always helpful on returns and been a prime member is well worth it”

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Posted 6 years ago

“Amazing product on amazing good price. I’m always choose amazon if need orders anything online and also recommend all my friends to use it.”

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Posted 6 years ago

“Very happy with the whole shopping experience from goods to delivery”

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Posted 6 years ago

“Never ever any issues. If you don't like the product send it back. Money back to you as soon as Post Office have scanned the returns label. Superb.”

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Posted 6 years ago

“Very quick service”

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Posted 6 years ago

“Very good prices and good service 5h@no you @ll people working in Amazon”

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Posted 6 years ago

Amazon UK is rated 4.7 based on 13,447 reviews