Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon sets the standard for the online shopping experience. I do use other sites but increasingly my default has become Amazon”

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Posted 6 years ago

“Everything u do is mint keep smashing it with this quick service”

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Posted 6 years ago

“everytime good price, perfect product and fast delivery...”

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Posted 6 years ago

“Excellent service!”

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Posted 6 years ago

“I have an Alexa in most rooms in my house and we all love them and would love to try the other smart things that can link to Alexa. One day I will when I can afford them Thanks amazon”

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Posted 6 years ago

“Only the best company to deal with.”

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Posted 6 years ago

“Very easy to use and they always have everything you could wish for.”

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Posted 6 years ago

“I am always able to get help with any order especially if there is a problem. One phone call or txt and nesrly always problem solved.”

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Posted 6 years ago

“Early delivery on orders. All in all perfect condition. Packaged well. Always excellent service.”

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Posted 6 years ago

“Always quick delivery and great customer service - easy to return items and get a refund”

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Posted 6 years ago

“great products at great prices. Prime is ace”

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Posted 6 years ago

“I have bought loads from this site, items, books, Kindle, Audible, and love the whole easy to use, quick delivery, easy returns and customer service. Go to Amazon first when need anything. Trying to avoid being addicted!!”

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Posted 6 years ago

“Love so useful”

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Posted 6 years ago

“Very fast shipping, always on time and easy to compare prices”

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Posted 6 years ago

“Amazing company how fast you can get a delivery is unbelievable always use this firm and always will good effort lads keep up the good work”

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Posted 6 years ago

“testggggggg”

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Posted 6 years ago

“Love this company, can get things cheeper as have excellent choice and free delivery on lots of products. Never had a problem with them and they keep me informed of delivery”

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Posted 6 years ago

“Easy to order, fast delivery”

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Posted 6 years ago

“Always quality service”

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Posted 6 years ago

“great place to read reviews so you know what your buying and usually great prices”

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Posted 6 years ago

Amazon UK is rated 4.7 based on 13,411 reviews