Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything you could want on site, quick delivery”

Helpful Report

Posted 5 years ago

“Always a great service all around with Amazon UK. I use them at least three times a month and never get let down.”

Helpful Report

Posted 5 years ago

“I have installed the app and I find it is very user friendly and cuts out a long payment process.”

Helpful Report

Posted 5 years ago

“My experience on live chat was so easy and the operator was so helpful in cancelling a subscription that I no longer needed .. Well happy”

Helpful Report

Posted 5 years ago

“Amazing company”

Helpful Report

Posted 5 years ago

“Always a great service from amazon and always quick to reply if anything is wrong with a delivery.”

Helpful Report

Posted 5 years ago

“Always very helpful with any enquiries .”

Helpful Report

Posted 5 years ago

“Ned ate Lambland.”

Helpful Report

Posted 5 years ago

“Amazon have got better and give a good service.”

Helpful Report

Posted 5 years ago

“Very user friendly website. Easy to navigate your options.”

Helpful Report

Posted 5 years ago

“Always great!”

Helpful Report

Posted 5 years ago

“extensive range of goods, always competitively priced. not always cheapest but fast reliable service.”

Helpful Report

Posted 5 years ago

“Fast on delivery”

Helpful Report

Posted 5 years ago

“First class service phoned up in the morning about a delivery and the refund came through later that day.Just excellent.”

Helpful Report

Posted 5 years ago

“Been using Amazon for years and now I'm a prime member. Being Prime I also have a TV Fire stick and being a member of Prime I found out from TV licencing people that I don't need a UK TV licence (not if you have Amazon Prime, Netflix or Now V, as you subscription covers your TV licence, how cool is that?! and I get priority delivery as well as free music audio books and Kindle books, WOW!! All that for only £79 per year or £7.99 per month,”

Helpful Report

Posted 5 years ago

“I can only speak highly of amazon. Even if the product isn’t to the best quality, they always help correct the situation in a timely manner. They certainly value you as a customer and do anything in their power to keep your customer. Their postage is amazing and can always count on them to deliver on time.”

Helpful Report

Posted 5 years ago

“Perfect and quick service!!”

Helpful Report

Posted 5 years ago

“Brilliant service, customer service always there to help you know matter the problem, fast delivery”

Helpful Report

Posted 5 years ago

“Has a amozon prime members the service is excellent”

Helpful Report

Posted 5 years ago

“Always the cheapest for everyday items, one stop shop! Great customers services when issues arise”

Helpful Report

Posted 5 years ago

Amazon UK is rated 4.7 based on 13,411 reviews