Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,428 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have a lot of things i want to buy”

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Posted 7 years ago

“Always very reliable and always good purchases..”

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Posted 7 years ago

“Always very reliable and always good purchases..”

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Posted 7 years ago

“Very happy. Same day and next day delivery has changed the way I shop.”

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Posted 7 years ago

“Happy as prompt delivery helped get my job up and running faster.”

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Posted 7 years ago

“Bought a Remington beard trimmer at a very fair price and excellent delivery.”

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Posted 7 years ago

“Everything is perfect everytime!”

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Posted 7 years ago

“Sooooo User friendly. No complaints from me.”

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Posted 7 years ago

“I like to use the website Amazon because always when i need to buy a new book Amazon has the best prices and the best ways of payment because i like to pay using my card. Its very simple and there are a lot of promotion. My last buy it was on christmas. i bought about four books with a very good price.”

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Posted 7 years ago

“Out standing service indeed”

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Posted 7 years ago

“I LOVE prime shipping! It's so great when I need something fast and I know it's going to be good quality.”

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Posted 7 years ago

“they were very understanding”

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Posted 7 years ago

“Always the best! Good range of products, cheap prices and fast delivery!”

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Posted 7 years ago

“Amazon has always been extremely reliable in their delivery services. I would always rate them 5 stars and 100% customer satisfaction rate.”

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Posted 7 years ago

“Items purchased have been well-priced. Conditions of the items have been as specified. Items have been delivered very quickly. Any issues I've had have been dealt with quickly, courteously, and professionally. Excellent service.”

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Posted 7 years ago

“Outdoor extension lead broke on Saturday while half way through cutting the grass. Ordered a new on which arrived Sunday morning so managed to finish the job before the weekend was over..”

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Posted 7 years ago

“Products are good price and arrive on time”

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Posted 7 years ago

“I never have a issue with any item I order”

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Posted 7 years ago

“Amazon always has Everything I could ever want and their prices are very good”

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Posted 7 years ago

“Good price and services overall.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,428 reviews