Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,450 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they charged me only when they send the item. the shiping was fast (to israel)”

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Posted 8 years ago

“I ordered a bed matress on 27rd December. Was given a lead time of 5th January which i thought was reasonable given the time of year It was delivered on 29th December.”

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Posted 8 years ago

“Always helpful and great shopping site and overall good quality”

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Posted 8 years ago

“Anything I have ever bought from Amazon has arrived either before of well within the estimated delivery period. It has always been beautifully packed and has been exactly as described on the website. I feel safe ordering from Amazon because I've heard that they take all complaints seriously. I have never had to complain about anything I have bought from them.”

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Posted 8 years ago

“Always deliver when they say they will and sometimes are even quicker. They also answer questions and find solutions quickly when you have a problem”

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Posted 8 years ago

“Ordered shoes at 19.45, they arrived day after and i payed half of the price!”

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Posted 8 years ago

“They were so helpful and it was so easy to return items and the deliveries arrived so quick”

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Posted 8 years ago

“Three people in our household used Amazon this Christmas to buy most if not all, the gifts they needed to get. Amazon had it all! It came well packaged and was received by the dates expected, using Amazon Prime. They work hard to pack, deliver and please customers. Thank you”

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Posted 8 years ago

“Product purchased by very good value for money , albeit over Xmas / New Year delivery they were slow and their new system of couriers could be better by a long way”

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Posted 8 years ago

“easy to use and to order”

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Posted 8 years ago

“I have always had good a experience when buying through Amazon! They have always promptly changed a Product or Refunded Money for a Product, which I have ordered by mistake in the past. Have used them for "Many Happy Years"”

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Posted 8 years ago

“Amazon is boring and too expensive. plus bullies come there and bully the little baby”

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Posted 8 years ago

“Just wanted to say how pleased I was with Amazon prime services this Christmas, everything I ordered came as expected and on time. Great site and choices, plus to top it off some great TV and movies to watch for free! Thanks Amazon for making my family's Christmas amazing.”

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Posted 8 years ago

“The price and the quality of the products.”

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Posted 8 years ago

“Good price and arrived in a reasonable time, no problems.”

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Posted 8 years ago

“There delivery’s are always on time good quality stuff”

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Posted 8 years ago

“The product ordered is the exact model I placed the order for. And with prime deliver, I received the order within 1 day.”

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Posted 8 years ago

“Quick response time given their massive workloads and always keeping their customers safe and aware of activity on account”

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Posted 8 years ago

“Excellent service and prompt delivery”

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Posted 8 years ago

“Always deliver perfectly and never had any issues with the things I purchase.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,450 reviews