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Amazon UK Reviews

4.7 Rating 13,450 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,450 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Fast delivery when Amazon is the dealer. Sometimes longer delivery times if parts are sent by other dealer. Sometimes useless rating comments.
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Posted 8 years ago
I have used Amazon for 13 years and I don't remember an occasion that I have had to complain or that they have not fulfilled their promised service.
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Posted 8 years ago
Amazon's service and delivery are fantastic
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Posted 8 years ago
Great place for online shopping
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Posted 8 years ago
They have great items.
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Posted 8 years ago
Bought a Pendleton blanket from One Hudson Road on Amazon.com Seller went beyond my expectations of customer service due to a late shipment. Item was stunning and worth the wait.
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Posted 8 years ago
very good happy customer
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Posted 8 years ago
Good and on time delivering items
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Posted 8 years ago
I CAN GET ANYTHING AND EVERYTHING I WANT OR NEED JUST BRILLIANT
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Posted 8 years ago
ordered all christmas gifts and boxing day sales, all arrived before or on time
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Posted 8 years ago
Range ot products and deliveries made within stated time
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Posted 8 years ago
They have great selections, great prices and great delivery.
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Posted 8 years ago
Ordered an item and it arrived the very next day. cant fault that. x
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Posted 8 years ago
Prime member and very happy with service.
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Posted 8 years ago
I have used Amazon quite a lot in the run up to Christmas and everything I have ordered has been delivered either as stated or on a few occasions before it was due. Any questions I have had have been answered quickly and efficiently. Thank you.
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Posted 8 years ago
Delivery on time
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Posted 8 years ago
They blocked my account as I spent much more than i usually do, this was very frustrating! However, after one phone call and one email it was unblocked in a couple hours. This was a perfect example of customer service! PS. It was Christmas
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Posted 8 years ago
I have prime on Amazon and have never been let down with next day delivery and all from the comfort of my sofa
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Posted 8 years ago
Delivered on time during a very busy Christmas period, great service.
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Posted 8 years ago
Excellent delivery service. Well packaged.
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,450 reviews