Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,450 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“Easy to locate those awkard item you want. Fast efficient service. Confident in my purchases.”

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Posted 8 years ago

“delivered on time”

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Posted 8 years ago

“Communications are informative and tracking your delivery is great. Amazon customer services team are very helpful.”

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Posted 8 years ago

“In the last 6 months I have purchased Wigwam and Sockwell Socks, Green Pan Lima Ceramic pans and quite a few other items. Website is fantastic for range, prices, multiple photo views of products, reviews, comparisons and the ordering and shipping process is easy to use. Delivery is fast with tracking and order status updates and delivery notification. I like using Amazon and highly recommend it, useful app for smartphone too.”

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Posted 8 years ago

“most of the time i get a prompt reply with delivery details. fully satisfied. R Fenwick'”

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Posted 8 years ago

“Very efficient and reliable. Products are always excellent, prices are excellent and delivery is excellent.”

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Posted 8 years ago

“I usualy make a number of Amazon purchases every month, either for my consuption or gifts to friends worldwide. I am comfortable that mostly prices of items sensible and that delivery indicated time is met. I find Amazon website easily followed and manageable using wishlist order selection and payment completion.”

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Posted 8 years ago

“good price reliable service prompt delivery”

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Posted 8 years ago

“Love them or hate them, I believe that as a customer, you will be hard pressed to find another store that provides their excellent level of customer service and choice. Occasionally you'll find that they aren't the cheapest, but it's quite rare and if you ever run into any problems with the item you have purchased, you will not have any problem returning your faulty product and certainly won't be waiting weeks for a refund.”

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Posted 8 years ago

“I could find anything in/at this store. Things I can't find anywhere else. The delivery is not very expensive eve overseas and.... I had a chat with their customer service and they were very nice and helpful. Solved my problem in no time!”

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Posted 8 years ago

“very precise and reliable, excellent service”

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Posted 8 years ago

“amazon the best website ever for buying online”

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Posted 8 years ago

“I ordered a last minute Christmas present and was happy to receive it in less than 24 hours, on Christmas eve. a great service from Amazon Prime.”

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Posted 8 years ago

“Thanks for my new computer screen”

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Posted 8 years ago

“The order came on time and my family loved all there presents!”

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Posted 8 years ago

“Excellent service, very prompt delivery and fantastic range.”

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Posted 8 years ago

“Great service, good value, amazingly quick delivery, actually sooner than expected.”

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Posted 8 years ago

“Very fast service and quality items”

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Posted 8 years ago

“very good fast service friendly to very good at their buisness”

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Posted 8 years ago

“Best prices on everything.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,450 reviews