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Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Ordered an item and it arrived the very next day. cant fault that. x”
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Posted 8 years ago
“Prime member and very happy with service.”
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Posted 8 years ago
“I have used Amazon quite a lot in the run up to Christmas and everything I have ordered has been delivered either as stated or on a few occasions before it was due. Any questions I have had have been answered quickly and efficiently. Thank you.”
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Posted 8 years ago
“Delivery on time”
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Posted 8 years ago
“They blocked my account as I spent much more than i usually do, this was very frustrating! However, after one phone call and one email it was unblocked in a couple hours. This was a perfect example of customer service! PS. It was Christmas”
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Posted 8 years ago
“I have prime on Amazon and have never been let down with next day delivery and all from the comfort of my sofa”
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Posted 8 years ago
“Delivered on time during a very busy Christmas period, great service.”
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Posted 8 years ago
“Excellent delivery service. Well packaged.”
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Posted 8 years ago
“Easy to locate those awkard item you want. Fast efficient service. Confident in my purchases.”
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Posted 8 years ago
“delivered on time”
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Posted 8 years ago
“Communications are informative and tracking your delivery is great. Amazon customer services team are very helpful.”
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Posted 8 years ago
“In the last 6 months I have purchased Wigwam and Sockwell Socks, Green Pan Lima Ceramic pans and quite a few other items. Website is fantastic for range, prices, multiple photo views of products, reviews, comparisons and the ordering and shipping process is easy to use. Delivery is fast with tracking and order status updates and delivery notification. I like using Amazon and highly recommend it, useful app for smartphone too.”
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Posted 8 years ago
“most of the time i get a prompt reply with delivery details. fully satisfied. R Fenwick'”
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Posted 8 years ago
“Very efficient and reliable. Products are always excellent, prices are excellent and delivery is excellent.”
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Posted 8 years ago
“I usualy make a number of Amazon purchases every month, either for my consuption or gifts to friends worldwide. I am comfortable that mostly prices of items sensible and that delivery indicated time is met. I find Amazon website easily followed and manageable using wishlist order selection and payment completion.”
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Posted 8 years ago
“good price reliable service prompt delivery”
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Posted 8 years ago
“Love them or hate them, I believe that as a customer, you will be hard pressed to find another store that provides their excellent level of customer service and choice. Occasionally you'll find that they aren't the cheapest, but it's quite rare and if you ever run into any problems with the item you have purchased, you will not have any problem returning your faulty product and certainly won't be waiting weeks for a refund.”
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Posted 8 years ago
“I could find anything in/at this store. Things I can't find anywhere else. The delivery is not very expensive eve overseas and.... I had a chat with their customer service and they were very nice and helpful. Solved my problem in no time!”
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Posted 8 years ago
“very precise and reliable, excellent service”
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Posted 8 years ago
“amazon the best website ever for buying online”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews