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Amazon UK Reviews

4.7 Rating 13,450 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,450 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
They sell virtually everything and delivery is normally very quick.
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Posted 8 years ago
They have what must be the best service I have come across in purchasing from ordering to receiving. Our household uses their website in so many ways including the video/music sector along with the excellent prime service. If ever there is a problem its rectified swiftly and courteously.
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Posted 8 years ago
usually have what you want at a good price and deliver quickly
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Posted 8 years ago
There was a faulty package in the box containing a college set of compass etc. It was immediately re-dispatched by the sender mentioning that I have the right to use the faulty item as an alternate, rejected or keeping it w/o box. In an elderly case, I was emotionly excited when I found a constructive designing toy known of my childhood: a spirograph, which I ordered for my son.
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Posted 8 years ago
Amazon always deliver very quickly, even though I am not a prime customer. I have had cause to return something recently and they send out the appropriate details immediately so as to get the job done. Great service
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Posted 8 years ago
Good choice and good service. Fast delivery expecially with amazon prime that i suggest.
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Posted 8 years ago
There are so many reasons to use this company.. I have a 'fire stick' for my family viewing, together with Amazon Prime gives me great viewing options, and free delivery on my purchases from the Amazon Site. Having the fire stick product allows me to watch 'ad free' tv - a god send, believe me... in comparison to other more well known tv providers, as well as being very good value for money, especially as you can download various apps including popular ones like Netflix, which add to the whole viewing experience. More importantly as a single parent with a tight budget this kind of viewing is a cheap option requiring a low priced "one off" purchase of the fire stick, and Yearly subscription of Amazon Prime.. all totaling around £100 all in. Cant go wrong. I think its briliant!!
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Posted 8 years ago
If I see something in a shop which I like I always go home and check and compare the prices on Amazon and EBay and normally can find it cheaper which also saves me having to carry it home on the bus or train
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Posted 8 years ago
Delivery is impeccable and prompt, I have Prime so it helps. Prices are great and they have a great selection of products. Very happy with it.
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Posted 8 years ago
Awesome after sale service from banggood. I receive defective product but they helped me to get it replaced very soon... VERY GOOD.
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Posted 8 years ago
Very good customer service better than sports direct
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Posted 8 years ago
Smooth and fast. Perfect every time.
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Posted 8 years ago
Great in everything. Service,price,variety . Help kindly if there is a problem
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Posted 8 years ago
Amazon fast delivery, prime so get lots of benifits
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Posted 8 years ago
Very good service
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Posted 8 years ago
Amazon got last minute xmas presents delivered on time, ordered 3 days before xmas! exceptional!
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Posted 8 years ago
Good communication and excellent customer service
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Posted 8 years ago
Packaging is very good.
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Posted 8 years ago
Amazon is my favorite shopping site. Wide range of quality items and fast shipping really makes me come back again and again. Unfortunately last time there are problems with calculation of shipping coast. I hope it will be set up soon.
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Posted 8 years ago
I`m with Amazon Prime so i can watch The Grand Tour, and with that you get Prime postage which is very good and speedy, also no problems with returns, so far a very good service all round.
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,450 reviews