Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,428 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased the new Amazon Eco Alexa. What an investment, simple system instant music on command and answers to most questions amazing fun companionship i never thought i would join the techno age lol. You must get one great fun.”

Helpful Report

Posted 7 years ago

“Very happy”

Helpful Report

Posted 7 years ago

“Easy to go through”

Helpful Report

Posted 7 years ago

“Have purchased from Amazon many times and always received prompt delivery and been pleased with the quality of the goods”

Helpful Report

Posted 7 years ago

“Some fantastic bargains. Great value and having prime provides super fast delivery”

Helpful Report

Posted 7 years ago

“Extremely easy to shop and buy from. I've always been able to trust the descriptions of the products to be accurate.”

Helpful Report

Posted 7 years ago

“Ordered on Tuesday arrived by Friday. Excellent product and excellent service.”

Helpful Report

Posted 7 years ago

“Amazon are excellent for choice and if problems arise which are rare they are very helpful and it gets resolved immediately”

Helpful Report

Posted 7 years ago

“Easy fast purchase and quick delivery.”

Helpful Report

Posted 7 years ago

“THE DELIVERIES HAVE BEEN PROMPT,PACKAGING EXCELLENT AND QUALITY OF GOODS FROM AMAZON IS EXCEPTIONAL. VERY HAPPY WITH THEM AND WILL CONTINUE DOING BUSINESS WITH THEM FOR AS LONG AS POSSIBLE. DAVID GRANT.”

Helpful Report

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

“Swift service, good quality products”

Helpful Report

Posted 7 years ago

“Easy to access their website and find whatever you may be interested in purchasing. Amazon Prime is also good option to use for free and quick delivery”

Helpful Report

Posted 7 years ago

“Packaging, communication and service are excellent.”

Helpful Report

Posted 7 years ago

“You can buy anything from there so quick so easy”

Helpful Report

Posted 7 years ago

“Amazon! Fantastic i love the prime membership and the tv shows . The fast delivery and always a friendly driver.”

Helpful Report

Posted 7 years ago

“I used to be sceptical of online ordering, luckily I've have no trouble. I wonder how local shops will compete with the value offered online? I would definitely recommend to friends.”

Helpful Report

Posted 7 years ago

“Item delivered well within time competitively priced and very well packaged - looks lovely up - Tiffany glass lampshade”

Helpful Report

Posted 7 years ago

“Always happy with products and delivery is always on time”

Helpful Report

Posted 7 years ago

“Great prompt service”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,428 reviews