Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,449 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 14th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I’m never able to find something I want in a shop, I can go straight on to Amazon and they have everything I need and I mean EVERYTHING, so I’m always able to find what I want and what I need quickly, easily and at a fantastic price.”

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Posted 7 years ago

“Amazon never fails to deliver, the company provides an excellent website, very competitive prices, customer and third party company review indicators are a massive benefit. Amazon is always my first choice when buying anything nowadays.”

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Posted 7 years ago

“great prices,and service.”

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Posted 7 years ago

“Very quick deliveries, love the second day delivery at a good price £7.99.”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Excellent fast delivery! Products always easy to return.”

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Posted 7 years ago

“Always deliver on time. Returns are easy. Prices are brilliant. CS is impecable. Can't fault my default shopping site.”

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Posted 7 years ago

“very fast delivery and great price”

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Posted 7 years ago

“Amazon has the widest variety of products. I found potty training nappies in the UK store that is not available in South Africa. Their delivery is on time and I haven't had any hassles with items bought from Amazon.co.uk before.”

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Posted 7 years ago

“I have used Amazon for many years now and don't have a bad word to say about them. Unbeatable for value and range of products. Delivery time is always spot on, usually arriving before estimated date. Now I am an Amazon Prime member, things just get better and better. Love Amazon, one of my favorite companies.”

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Posted 7 years ago

“Excellent delivery and service. Very quick and reliable.”

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Posted 7 years ago

“Reasonable delivery time, no quibble return policy.”

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Posted 7 years ago

“perfect product perfect price speedy delivery”

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Posted 7 years ago

“love this site. fast rewarding cheap and excellent service everytime”

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Posted 7 years ago

“they gave me meaning in life”

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Posted 7 years ago

“Great range of products and fabulous service”

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Posted 7 years ago

“I strongly recommend”

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Posted 7 years ago

“Super produkt”

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Posted 7 years ago

“came when they said just what I wanted looks great”

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Posted 7 years ago

“Perfect app for watching and download and shopping same time”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,449 reviews