Login
Start Free Trial Are you a business? Click Here

Amazon UK Reviews

4.7 Rating 13,449 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,449 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Amazon UK 1 star review on 14th March 2026
Sawyer Garcia
Amazon UK 1 star review on 9th March 2026
Kieren
Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
55
Anonymous
Anonymous  // 01/01/2019
Amazon! Fantastic i love the prime membership and the tv shows . The fast delivery and always a friendly driver.
Helpful Report
Posted 7 years ago
I used to be sceptical of online ordering, luckily I've have no trouble. I wonder how local shops will compete with the value offered online? I would definitely recommend to friends.
Helpful Report
Posted 7 years ago
Item delivered well within time competitively priced and very well packaged - looks lovely up - Tiffany glass lampshade
Helpful Report
Posted 7 years ago
Always happy with products and delivery is always on time
Helpful Report
Posted 7 years ago
Great prompt service
Helpful Report
Posted 7 years ago
Quite the definitive way to shop. rapid delivery and great customer service should there be a problem. First class
Helpful Report
Posted 7 years ago
REALLY LIKE BUYING THROUGH AMAZON AS ANY PROBLEMS ARE SORTED OUT BY CUSTOMER SERVICES ,ALWAYS FOUND THEM GOOD.
Helpful Report
Posted 7 years ago
Speedy delivery and product quality
Helpful Report
Posted 7 years ago
amazon always deliver on time and without hassle. they have a great customer service system and always treat you as a valued customer, the staff are always friendly and go above and beyond to make sure you are happy. I highly recommend Amazon and always will
Helpful Report
Posted 7 years ago
simple no fuss shopping and easy returns.
Helpful Report
Posted 7 years ago
nice place
Helpful Report
Posted 7 years ago
With my amazon prime my order came next moning, everything was great, thanks a lot.
Helpful Report
Posted 7 years ago
Offer a great service prompt replies to questions quick delivery and great packaging of items.
Helpful Report
Posted 7 years ago
REALLY PLEASED THAT I CAN USAULLY FIND WHAT I WANT AND THAT MY ORDERS ARE GENERALLY DESPATCH IMMEDIATELY
Helpful Report
Posted 7 years ago
Everything I have ordered has been shipped quickly and with no mistakes.
Helpful Report
Posted 7 years ago
Love this site, always find what I am looking for and they provide a great selection of suppliers. Very user friendly buying/selling page.
Helpful Report
Posted 7 years ago
no matter what I've ever bought i have always been happy at the end
Helpful Report
Posted 7 years ago
My order was running late and they let me know so I wouldn't be wondering what happened to my products.
Helpful Report
Posted 7 years ago
Another excellent service from Amazon
Helpful Report
Posted 7 years ago
Very quick delivery
Helpful Report
Posted 7 years ago
Amazon UK is rated 4.7 based on 13,449 reviews