Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,428 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite the definitive way to shop. rapid delivery and great customer service should there be a problem. First class”

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Posted 7 years ago

“REALLY LIKE BUYING THROUGH AMAZON AS ANY PROBLEMS ARE SORTED OUT BY CUSTOMER SERVICES ,ALWAYS FOUND THEM GOOD.”

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Posted 7 years ago

“Speedy delivery and product quality”

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Posted 7 years ago

“amazon always deliver on time and without hassle. they have a great customer service system and always treat you as a valued customer, the staff are always friendly and go above and beyond to make sure you are happy. I highly recommend Amazon and always will”

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Posted 7 years ago

“simple no fuss shopping and easy returns.”

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Posted 7 years ago

“nice place”

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Posted 7 years ago

“With my amazon prime my order came next moning, everything was great, thanks a lot.”

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Posted 7 years ago

“Offer a great service prompt replies to questions quick delivery and great packaging of items.”

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Posted 7 years ago

“REALLY PLEASED THAT I CAN USAULLY FIND WHAT I WANT AND THAT MY ORDERS ARE GENERALLY DESPATCH IMMEDIATELY”

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Posted 7 years ago

“Everything I have ordered has been shipped quickly and with no mistakes.”

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Posted 7 years ago

“Love this site, always find what I am looking for and they provide a great selection of suppliers. Very user friendly buying/selling page.”

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Posted 7 years ago

“no matter what I've ever bought i have always been happy at the end”

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Posted 7 years ago

“My order was running late and they let me know so I wouldn't be wondering what happened to my products.”

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Posted 7 years ago

“Another excellent service from Amazon”

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Posted 7 years ago

“Very quick delivery”

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Posted 7 years ago

“Love Amazon. Any problems ring customer service, I've never been disappointed.”

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Posted 7 years ago

“informatique ssd samsung 250 mo”

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Posted 7 years ago

“I live on Amazon. They sell everything you could possibly want. They even sell meat!. I buy two or three items a week from them and the goods arrive promptly. They deal with disputes without fuss or bother. I’ve had refunds in my bank in no time at all. I love that site.”

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Posted 7 years ago

“Yes I'm very happy”

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Posted 7 years ago

“Great experience! Easiest to use and navigate for product searches and purchases.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,428 reviews