Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,441 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Amazon. Any problems ring customer service, I've never been disappointed.”

Helpful Report

Posted 7 years ago

“informatique ssd samsung 250 mo”

Helpful Report

Posted 7 years ago

“I live on Amazon. They sell everything you could possibly want. They even sell meat!. I buy two or three items a week from them and the goods arrive promptly. They deal with disputes without fuss or bother. I’ve had refunds in my bank in no time at all. I love that site.”

Helpful Report

Posted 7 years ago

“Yes I'm very happy”

Helpful Report

Posted 7 years ago

“Great experience! Easiest to use and navigate for product searches and purchases.”

Helpful Report

Posted 7 years ago

“Their choice of products, reviews and service are excellent. I regularly use them for gifts to relatives in UK and Europe. Unfortunately postal service to South Africa has been very poor and slow due to delivery costs, and SA postal system and customs delay in the last 5 years. So have discontinued orders for here.”

Helpful Report

Posted 7 years ago

“Good value for money. Option of free postage.”

Helpful Report

Posted 7 years ago

“I've been an Amazon prime member for a few years. I can recommend this to anyone who wants to shop on Amazon. Prices are so competitive and the next day delivery service is second to none!”

Helpful Report

Posted 7 years ago

“Excellent service. Fantastic value. Swift delivery’s”

Helpful Report

Posted 7 years ago

“very happy I don't shop any where else now apart from Amazon”

Helpful Report

Posted 7 years ago

“Very happy with my purchase, good quality and quick delivery”

Helpful Report

Posted 7 years ago

“I love Amazon and use it regularly. I can buy virtually anything I need from gifts to house wares and anything in between. Prime is excellent - free delivery, books and films.”

Helpful Report

Posted 7 years ago

“I have always had good service from Amazon u.k, orders arrive in the stated time, I feel I can always rely on Amazon.”

Helpful Report

Posted 7 years ago

“Nice price,good service ,recommended”

Helpful Report

Posted 7 years ago

“The variety of products which they have + the customer support.”

Helpful Report

Posted 7 years ago

“buying there it is always very uncomplicated. even if i got a problem its very easy to come to a satisfiyng end”

Helpful Report

Posted 7 years ago

“Their good”

Helpful Report

Posted 7 years ago

“Speedy delivery. Great returns system, and willing to help with any issues.”

Helpful Report

Posted 7 years ago

“Tell us the name of a shop or website you've purchased from recently.”

Helpful Report

Posted 7 years ago

“SUPER FAST SEVICE”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,441 reviews