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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Great shopping experience to be made here. Some very good bargains to be made. Great return policies and awesome customer services if you required any time. Well done.”
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Posted 8 years ago
“I have been a prime member since last year they never disappoint when buying supplies for gaming etc.”
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Posted 8 years ago
“Always the best service, every time i've ordered from amazon you get it on time excellent service.”
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Posted 8 years ago
“They are number 1 in my books and I used to use eBay till they got silly and use many Chinese sellers now. At least Amazon Chinese sellers are quick and they are all very good sellers. Amazon to me are by far the best for all my needs.”
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Posted 8 years ago
“They have the best of the best customer service and returns service is excellent no other store can top them”
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Posted 8 years ago
“Always deliver as expected and in the agreed time frame, sometimes even before. I use Amazon a lot and there's a good reason for that. It's easy to use, just click and you're done. Thanks Amazon, you're as easy as every online shop should be.”
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Posted 8 years ago
“i have ordered lots from amazon and never ever been disappointed, great customer service, and they care about making you happy with their service, I've never ever been disappointed”
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Posted 8 years ago
“Staff are always reasonable and respectful. If you have a genuine issue, they will sort it; Other companies, often large, regularly fail drastically in this regard presenting merely 'pseudo service'.”
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Posted 8 years ago
“Very fast service, Very easy to use and tracked the whole way. Perfect”
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Posted 8 years ago
“Always honest with their delivery times. fast service and dispatch. Lots of choice. Easy to use and easy to refund. No hassle. Simple. Cheap. Great all-round.”
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Posted 8 years ago
“The product description is always accurate and reliable in my experience and delivery always on time. I've never had any problems with using amazon and it's a great place to find anything you're looking for at a reasonable price.”
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Posted 8 years ago
“After Sports Direct absolutely failed to provide any support for us on an important order of hiking equipment for a charity mountain climbing event we turned to Amazon and found the same or better selection of equipment which was then delivered promptly within 48 hours of ordering the parcel. Amazon have always been fantastic at delivery times and customer support ethic.”
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Posted 8 years ago
“Great customer service and good price transparency showing differing buying options”
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Posted 8 years ago
“Quick delivery”
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Posted 8 years ago
“I ordered some clothes from Amazon which were from China, good quality and arrived on time.”
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Posted 8 years ago
“The quick shipping. It is not unpredictable, it tells you what day it will be here from the beginning”
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Posted 8 years ago
“always had fast and excellent service”
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Posted 8 years ago
“Lots to choose from, great prices, quick delivery and helpful customer services when need3d to contact them”
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Posted 8 years ago
“Bought a really good case off there, the shipment was super quick and great quality.”
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Posted 8 years ago
“Amazon Prime is great not only do they deliver next day, but the prices are low as well. When I`ve contacted the customer services, they are helpful and deal with requests promptly”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews