Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Huge choise of products and good prices.”

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Posted 8 years ago

“Great service &value for money.”

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Posted 8 years ago

“God range at good prices and fast delivery”

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Posted 8 years ago

“I use Amazon a lot for years supper convenient, and can get to look at reviews if your unsure if u should buy”

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Posted 8 years ago

“They had good service, fast and free shipping and did a great job at keeping the items cheap. It was a great experience and I use amazon.com all the time.”

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Posted 8 years ago

“Locker pickup facilities are very convenient.”

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Posted 8 years ago

“they made me happy because they have almost anything you can think of on their website.”

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Posted 8 years ago

“The item arrived fast and in good order Have not use the yet”

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Posted 8 years ago

“I always happy shopping in Amazon. Even i had a good experience on SportDirect except for a one delivery otherwise it is good.”

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Posted 8 years ago

“easy website”

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Posted 8 years ago

“Really easy to browse and order what you want. prompt delivery and good service.”

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Posted 8 years ago

“Quick service and lots of options”

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Posted 8 years ago

“Easy returns process, good selection of products”

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Posted 8 years ago

“I ordered it and then it came!”

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Posted 8 years ago

“never had any problems”

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Posted 8 years ago

“cool products, great variety!”

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Posted 8 years ago

“Very good and easy way around their website, items are at a reasonable price and make it easy for things to be found. Only downside to it is some items arrived late or slightly damaged.”

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Posted 8 years ago

“Reliable in getting exactly what you order and on time. Best prices. Trustworthy company. Return s are tricky, but customer service pleasant and get you what you need.”

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Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

“delivery and products”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,405 reviews