Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery”

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Posted 8 years ago

“Good products, good prices, quick free delivery.”

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Posted 8 years ago

“I do like Amazon, though sometimes, just sometimes they do make some mistakes. But on other hand only those who do not do nothing, do not make mistakes.”

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Posted 8 years ago

“Fastest and good”

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Posted 8 years ago

“Buy pans they are good.”

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Posted 8 years ago

“very good quality”

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Posted 8 years ago

“Fast and worry free”

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Posted 8 years ago

“Forgot a birthday present until the last minute so sent an Amazon gift card - easy and quick to order and received next day by post - excellent service.”

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Posted 8 years ago

“When I order from Amazon the products are always delivered in the time frame allocated. I can always find what I need and the searches are easy. There is normally a review about the product which is helpful. Refunding is also easy.”

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Posted 8 years ago

“quick service and delivery”

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Posted 8 years ago

“Received item promptly”

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Posted 8 years ago

“That were correct and arrived quickly.”

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Posted 8 years ago

“Rapido en la entrega”

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Posted 8 years ago

“Fast Delivery, good Prices.”

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Posted 8 years ago

“Loving Prime membership. What's not to like about free next day delivery on most items, access to Prime Music plus Prime Video and a free Kindle book each month?”

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Posted 8 years ago

“When I have don't have the time to visit shops, it is a very convenient way for me to make my purchases. It also allows me to shop out of hours.”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“Quick delivery, item was just how I expected. Good price.”

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Posted 8 years ago

“they are very good but some companys they use are?????”

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Posted 8 years ago

“Great prices in general, There are some good deals if you check the daily deals. It could be better with he delivery times. I really think they should re-evaluate their couriers.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,405 reviews