Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,449 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Free amazon prime member delivery is always a prefered seller in my book!!!!”

Helpful Report

Posted 7 years ago

“Brilliant, as always”

Helpful Report

Posted 7 years ago

“Always delivery on time, any problems are resolved quickly - good value for money”

Helpful Report

Posted 7 years ago

“I can find ANYTHING on Amazon and have it shipped to me easy-peasy! I love to comparison shop to find the best price and Amazon allows me to do that very quickly. It is my #1 go-to shopping destination!”

Helpful Report

Posted 7 years ago

“with very good service”

Helpful Report

Posted 7 years ago

“We ordered many items and all arrived promptly and in excellent condition. The two items we felt were not up to quality were able to be returned and replaced without any problems and speedily dealt with. Well done Amazon again!”

Helpful Report

Posted 7 years ago

“Fast delivery”

Helpful Report

Posted 7 years ago

“Amazon's delivery service is amazing! Sometimes I get things same day when the expected delivery is 2 days!”

Helpful Report

Posted 7 years ago

“Really happy needed a security system and it arrived 2 days later made me happy that i could secure my home fast .”

Helpful Report

Posted 7 years ago

“The fact they are 100% committed to costumer service You can follow your order once purchased your item It’s alway packed very secure, I can get may orders though prime next day delivery I can track my orders when to last 10 drop off before mine I can follow it, Anything wrong with your order it’s sorted out vey quickly, I would recommend Amazan thank you”

Helpful Report

Posted 7 years ago

“Excellent”

Helpful Report

Posted 7 years ago

“Had a problem with an order to which they picked the item up next working day and refunded my money back to me.”

Helpful Report

Posted 7 years ago

“Always have an amazing choice of products at reasonable prices and delivery options are convenient and speedy.”

Helpful Report

Posted 7 years ago

“Good things and rapidity of expedition”

Helpful Report

Posted 7 years ago

“Arrived on time”

Helpful Report

Posted 7 years ago

“Amazon is great”

Helpful Report

Posted 7 years ago

“Delivered on time, product good, no problems”

Helpful Report

Posted 7 years ago

“Very happy nothing bad to say”

Helpful Report

Posted 7 years ago

“I was amazed that my goods arrived the day after ordering. Well wrapped as always and left in my safe place as requested if I wasn't at home .”

Helpful Report

Posted 7 years ago

“As an Amazon Prime customer I cannot highly recommend their service enough. I recently ordered online and it was with me the very next day, delivered to a locker nearby my home so I didn't have to wait in!”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,449 reviews