Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,449 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use very quick delivery”

Helpful Report

Posted 7 years ago

“great choice,super quick delivery and updates”

Helpful Report

Posted 7 years ago

“Amazon is my one stop shop. Can't remember how many times I purchased on this website. It is reliable, fast and customer-friendly.”

Helpful Report

Posted 7 years ago

“They have everything”

Helpful Report

Posted 7 years ago

“Fast delivery, well packaged product. Very happy.”

Helpful Report

Posted 7 years ago

“Getting what I bought, my wife and daughter will be happy, if the musical boxes arrive, and they will be more happy”

Helpful Report

Posted 7 years ago

“I've been buying a lot of things in Amazon, I'm impressed with the quality and the service. The delivery is so fast that I can have my product in the other day, amazing.”

Helpful Report

Posted 7 years ago

“Absolutely LOVE AMazon Prime!! The best thing ever!!”

Helpful Report

Posted 7 years ago

“I recently bought air purifier from Amazon Prime. It is a great addition to my house. It provides healthier and fresh air. very happy and satisfied.”

Helpful Report

Posted 7 years ago

“Easy to use website with accessible options.”

Helpful Report

Posted 7 years ago

“Very good”

Helpful Report

Posted 7 years ago

“They always have what I want.”

Helpful Report

Posted 7 years ago

“My lawn was bad and the scarifying rate had broken half way! I ordered on Saturday morning and notice came as delivery Sunday, that day it came and went! A further notification came it would now be Monday! On Tuesday morning a message came from DPD it would arrive Tuesday! This continued, Weds. thursday. By Friday afternoon I had had enough and told them I was going to cancel. Still waiting for my money back. I got in touch with Tesco Direct at the same price! It came with a further £18.00 off and it is waiting for me as I write!”

Helpful Report

Posted 7 years ago

“Trustworthy reliable and quick to deliver.”

Helpful Report

Posted 7 years ago

“What can I say,Amazon never ceases to amaze me.I am a prime member and there service is incredible.The prices are great and I can always be reasured if I need to get something at the last minute,by choosing the 1 day deliverey option.No faults at all”

Helpful Report

Posted 7 years ago

“quick no hassel”

Helpful Report

Posted 7 years ago

“I order I t-shirt for my husband. On site the color was blue. When the t-shirt came was blue with very light strips. Which was ok, I just had to return the order. Al thought I had to pay for the posting. So I order something costs £14.95, I paid £4.5 to sent it back and of course they refund me £14.95. So I paid £4.5 because I order from Amazon.”

Helpful Report

Posted 7 years ago

“Quick delivery . All items in stock. Polite couriers. Kept me in touch when goods would be delivered”

Helpful Report

Posted 7 years ago

“Ordered product from US. Came one week earlier then expected.”

Helpful Report

Posted 7 years ago

“I bought some ink cartridges for my Epson printer and they fitted but did not work I also bought a plug in cigarette lighter adapter they sent the wrong one I bought some sun visor parts for my car quality was so poor I couldn't fit them but the goods I have had from Amazon that have been good outway the bad”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,449 reviews