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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Quick delivery at no cost.”
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Posted 8 years ago
“I find that it is hard to just order what you want from Amazon without singing up for prime or some other scheme they are running it says this item is free delivery but when you check out £4.00 has been added for postage. Have contacted costomer care and they couldn't care less?”
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Posted 8 years ago
“Prices are pretty much reasonable”
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Posted 8 years ago
“Ordering through Prime gives you the items the very next day, delivered to your door. Okay you have to pay extra for Prime, but WOW its so worth it. No trips in the car to busy car parks, dents, scratches, inpatient drivers, and good tv and music on the Echo.”
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Posted 8 years ago
“fast shipping & got what i ordered”
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Posted 8 years ago
“Amazon customer service is great.”
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Posted 8 years ago
“Amazon always makes me happy I recieve lots of items from them .”
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Posted 8 years ago
“just great service”
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Posted 8 years ago
“Now I do like Amazon very much , Being disabled they certainly make it easier for me to get a lot of the items I need in fact its getting that you can get almost anything from them !. There are two issues I have with them though,which stops them from getting 5 stars!. first issue is their packaging is very wasteful!, all it needs is a bit of common sense to wrap something up! also it would save the company a bit of money if they stopped wrapping small things in large boxes,I've had things that could've gone though my letterbox if wrapped properly but I've had to go around to neighbours houses to collect instead !. The second gripe is ...now we all love a bargain, I know I do! and one of the main reasons I started shopping at Amazon !...but please Amazon could you start treating your employees with a bit of respect give them a decent wage and proper brakes I am fed up with hearing the terrible stories about how badly your staff are treated and people telling me not to use you because of it ! ,but in a way I have to and it does employ a lot of people so that's good, just treat them with respect that's all I ask !”
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Posted 8 years ago
“Free amazon prime member delivery is always a prefered seller in my book!!!!”
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Posted 8 years ago
“Brilliant, as always”
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Posted 8 years ago
“Always delivery on time, any problems are resolved quickly - good value for money”
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Posted 8 years ago
“I can find ANYTHING on Amazon and have it shipped to me easy-peasy! I love to comparison shop to find the best price and Amazon allows me to do that very quickly. It is my #1 go-to shopping destination!”
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Posted 8 years ago
“with very good service”
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Posted 8 years ago
“We ordered many items and all arrived promptly and in excellent condition. The two items we felt were not up to quality were able to be returned and replaced without any problems and speedily dealt with. Well done Amazon again!”
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Posted 8 years ago
“Fast delivery”
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Posted 8 years ago
“Amazon's delivery service is amazing! Sometimes I get things same day when the expected delivery is 2 days!”
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Posted 8 years ago
“Really happy needed a security system and it arrived 2 days later made me happy that i could secure my home fast .”
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Posted 8 years ago
“The fact they are 100% committed to costumer service You can follow your order once purchased your item It’s alway packed very secure, I can get may orders though prime next day delivery I can track my orders when to last 10 drop off before mine I can follow it, Anything wrong with your order it’s sorted out vey quickly, I would recommend Amazan thank you”
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Posted 8 years ago
“Excellent”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews