Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivery A++”

Helpful Report

Posted 7 years ago

“Good site, far better than ebay. Best info ie: delivery times, product details, Q&A's, cutomer reviews, star ratings. One star knocked off for terrible contact info, as with ebay.”

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Posted 7 years ago

“A very good place to shop and compare prices of items on offer. Nice to see the feedback of the sellers advertising on Amazon UK.”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“I prodotti arrivano velocementeve e corrispondono alla descrizione. Le uniche volte, due,su decine di acquisti sono stata risarcita e assistita. Più che soddisfatta.”

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Posted 7 years ago

“Amazon has always given me my orders on time. They scheduled an order to arrive in 1 week they had all the items I requested except one. Amazon then decided to deliver the items early and apologised for not having the missing item. I was very happy with this outcome as I got to use a new ECIG Glassomizer.”

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Posted 7 years ago

“Wide range of goods, competitive prices, quick delivery”

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Posted 7 years ago

“good service”

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Posted 7 years ago

“Arrived the item promptly.”

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Posted 7 years ago

“Efficient service”

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Posted 7 years ago

“prix bas ,livraison rapide”

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Posted 7 years ago

“Easy to use and quick delivery”

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Posted 7 years ago

“Quick and efficient service”

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Posted 7 years ago

“Arrived quickly and good product”

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Posted 7 years ago

“As always, quick delivery and excellent products.”

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Posted 7 years ago

“Recently got a Amazon fire stick. It turnd up within 3 days and is really good as well as being a good price”

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Posted 7 years ago

“Great service.”

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Posted 7 years ago

“I find them very easy to shop with and normally delivery us fast.”

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Posted 7 years ago

“They are always quick with the delivery, although they tend to overcharge the package always seems to arrive well within time stated”

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Posted 7 years ago

“Always great sevice if there is a problem with your purchase(s) they try there hardest to help by far my favourite online store to shop”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,405 reviews