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Amazon UK Reviews

4.7 Rating 13,447 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,447 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Amazon UK 1 star review on 9th March 2026
Kieren
Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
54
Anonymous
Anonymous  // 01/01/2019
Very good choices and speedy reliable service
Helpful Report
Posted 7 years ago
Excellent customer service prompt delivery service and price very competitive
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Posted 7 years ago
Never ever had a problem with this dealer
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Posted 7 years ago
Perfect for everything.
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Posted 7 years ago
Very happy customer.
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Posted 7 years ago
Very quick service, especially as a prime member. The quality and options of items is outstanding as well as having the option of buying preowned items at an even smaller price!
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Posted 7 years ago
Delivery times aren’t always suited to place of work/establishment.
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Posted 7 years ago
When you need it quick they deliver on Prime
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Posted 7 years ago
Absolutely outstanding value got an item I really wanted for half the price
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Posted 7 years ago
I ordered several items from Amazon UK lately. All of the items were in good shape, delivered on time. I got notifications of the delivery process and I was promptly informed.
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Posted 7 years ago
always customer centered nothing too much trouble even when things go wrong
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Posted 7 years ago
I have prime and it is excellent value for money!! Prime music, Prime video and next day delivery. It's all fantastic.
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Posted 7 years ago
When I bought my gaming mouse it came within 3 days.
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Posted 7 years ago
Unbeatable prices and assortment!
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Posted 7 years ago
All of the orders I have placed have been delivered on time or if the item went astray I was quickly credited and the item cpuld be re-ordered.
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Posted 7 years ago
great products fast shipping and amazing customer services
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Posted 7 years ago
Everything in one place, ready and easy to order. Always a good experience.
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Posted 7 years ago
Quick and easy shopping. Very reliable. Products arrive on time.
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Posted 7 years ago
Used regularly and never experienced anything other than a great service.
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Posted 7 years ago
Excellent quick service,always available day and night,so easy to find what you want ,select,touch screen ,and arrived before you can almost blink!! Money well spent,and always recommend to all ,before you hit the high street as so convenient;!
Helpful Report
Posted 7 years ago
Amazon UK is rated 4.7 based on 13,447 reviews