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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Love the great selection of products especially the clothes! Customer service is also very good although I think some of the everyday items can be overpriced!”
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Posted 8 years ago
“Huge variety of products. Quick and easy to purchase from”
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Posted 8 years ago
“Always delivers product when they say they are going and a brilliant tracking system”
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Posted 8 years ago
“They ship fast and have a great range of products. The app is very good too, particularly the updates regarding shipping status. My only dissatisfaction? I'm a prime member and I don't like the two tier pricing model, by this I mean if something has prime delivery included it shouldn't be more expensive than an identical product you sell. We're already paying for prime membership!”
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Posted 8 years ago
“I love amazon they give me a huge range of products at various price points.”
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Posted 8 years ago
“great online service”
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Posted 8 years ago
“Always competitive on price and quality. very quick postage as well.”
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Posted 8 years ago
“good service”
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Posted 8 years ago
“I bought striped curtains, when I put them up they just wouldn't hang properly, it was a problem when the lining was stitched into the curtains, it appears to be cut wrong.This is the first time we have had a problem purchasing from Amazon.”
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Posted 8 years ago
“i am very happy about the product.”
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Posted 8 years ago
“Never been disappointed by Amazon in 5+ years of using them. Any problems are handled swiftly and professionally, delivery is 9/10 always on the day it's said to be and if it isn't there's an explanation. Always recommend.”
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Posted 8 years ago
“I am happy”
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Posted 8 years ago
“Delivering all my orders quickly”
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Posted 8 years ago
“Amazon is great way to shop beats queues in shops they always have what you need & delivery straight to your door”
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Posted 8 years ago
“Service is always great and so easy to use. I love it!”
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Posted 8 years ago
“Excellent company. ordered items and received the next. What more could you want.”
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Posted 8 years ago
“Good value and next day delivery”
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Posted 8 years ago
“can do shopping from my armchair”
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Posted 8 years ago
“I am very happy with Amazon prime. I have bought everything from books to kitchen utensils through to sheepskin boots slippers and my favourite brand shoes. The next day delivery available on many items suits me down to the ground and no charge for postage. just perfect..”
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Posted 8 years ago
“fast customer service”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews