Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,441 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products, affordable prices and quick delivery!”

Helpful Report

Posted 7 years ago

“Very Happy”

Helpful Report

Posted 7 years ago

“I ordered a new novel from my iPhone within minutes of completing another novel and it was delivered the next day! What an amazing process.”

Helpful Report

Posted 7 years ago

“I shop a lot on their site and never had any problems, they are so efficient, every arrives on time, and their site is so easy to use.”

Helpful Report

Posted 7 years ago

“Amazon is the only site that they have, literally, everything in stock. Just name it, it's on amazon ready to get. Great, low prices and very fast delivery, this is what makes Amazon in front of other competitors. Keep great stuff coming.”

Helpful Report

Posted 7 years ago

“Amazon has been always a great help with fast and efficient solutions. If I've had any problems in the past they always solve it efficiently.”

Helpful Report

Posted 7 years ago

“Fantastic customer service and very quick delivery's!”

Helpful Report

Posted 7 years ago

“Orders received before expected delivery date and quality products guaranteed. Brilliant customer service!”

Helpful Report

Posted 7 years ago

“Quick delivery helpful delivery man”

Helpful Report

Posted 7 years ago

“They were informative and respectful”

Helpful Report

Posted 7 years ago

“Item was delivered early. Cheap price and customer service was excellent.”

Helpful Report

Posted 7 years ago

“There service is second to none”

Helpful Report

Posted 7 years ago

“Easy to use and good range of products. Easy to find what I was looking for at reasonable prices.”

Helpful Report

Posted 7 years ago

“Kept me informed with emails as to when the book was despatched, and it arrived on time and well packaged.”

Helpful Report

Posted 7 years ago

“Its so easy to use amazon, the service in general is excellent and the prices are brilliant as well.”

Helpful Report

Posted 7 years ago

“Its more express in doing good.”

Helpful Report

Posted 7 years ago

“They were very fast in the delivery and all items arrived perfectly”

Helpful Report

Posted 7 years ago

“So easy and quick”

Helpful Report

Posted 7 years ago

“Good price and fast delivery.”

Helpful Report

Posted 7 years ago

“I pay for prime delivery and I have had a few deliveries go wrong recently but they more than made up for that with their customer service.”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,441 reviews