Amazon UK Reviews

Name: Amazon UK
Rating: 4.67

4.7 Rating 13,247 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,247 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 16th May 2024

Khan Choudhury

Amazon UK 1 star review on 13th December 2023

Juliana

Amazon UK 1 star review on 24th October 2023

Anonymous

Amazon UK 5 star review on 15th July 2023

Beard

Amazon UK 1 star review on 13th April 2023

Adil

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got some good deals but also went for the cheaper options and never recieved items so just be careful sometimes worth paying that little bit more.”

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Posted 6 years ago

“prompt delivery”

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Posted 6 years ago

“they had the product I was looking for”

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Posted 6 years ago

“Delivery was on time though item did not work”

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Posted 6 years ago

“""I found my required book and it got delivered on time”

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Posted 6 years ago

“Order was delivered on time”

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Posted 6 years ago

“Great product but Movavi have and Amazon are not in sync as I am receiving threats that my product is only a trial and this is not the case. Sent three emails and no action. Great pity”

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Posted 6 years ago

“the prices change everery day and it's very frustrating”

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Posted 6 years ago

“Items sold direct from Amazon sold as new, which clearly they weren't!!. Return proceedure, even though free, still took my time when there shouldn't have been a requirement to return the item if the description of the item was correct.”