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Amazon UK Reviews

4.7 Rating 13,476 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Excellent site, great choice, great service and fast delivery”
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Posted 7 years ago
“Been using Amazon now for a few years. Never have had to return anything. All good and competitive pricing.”
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Posted 7 years ago
“Simply the most reliable company I've ever used for ordering pretty much anything”
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Posted 7 years ago
“Me and my wife use Amazon on a regular basis, as with the prime account package the delivery of pretty much everything we have ordered has been next day, at no extra cost other than the prime membership!”
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Posted 7 years ago
“everthing I've ordered with my stepdaughter and myself have been wat they said it would b”
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Posted 7 years ago
“I just started my free 30 day trial with Amazon audio. It was effortless to set up, had my book in a few minutes, must say I'm loving this. For me this is an excellent way of reading while I'm doing other stuff, like cleaning the house, walking the dog etc, I love real books don't get me wrong, but when you need information quickly this is the way. Excellent for students, especially art students plentiful art range .”
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Posted 7 years ago
“Amazon is an amazing company and deliveries before their estimated time, parcel's arrives faultless.”
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Posted 7 years ago
“Like how they have lockers so u can choose where to pick up your parcel and very quick to deliver your goods”
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Posted 7 years ago
“Great quality and came exactly when it said it would!”
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Posted 7 years ago
“when you use Amazon to order things it is not very often they fail to supply the goods”
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Posted 7 years ago
“Super quick delivery..”
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Posted 7 years ago
“Always amazing service. Good prices...excellent delivery...fantastic customer care team and no stress returns.... brilliant.”
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Posted 7 years ago
“Amazon is a great market place and customer service is properly managed and efficient. I've never had a bad experience with the platform thus I recommend using it.”
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Posted 7 years ago
“Excellent customer service”
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Posted 7 years ago
“I receive constant good service from Amazon, with current updates on my packages and when they will be arriving, as well as the ability to cancel items I no longer want after I have placed them, with no extra charge. I find the company very easy to use and communicate with.”
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Posted 7 years ago
“great service, with easy returns. Highly recommended.”
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Posted 7 years ago
“Brilliant reliable service, with first class goods, never had any problems, customer services are brilliant.”
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Posted 7 years ago
“Orders are promptly delivered and no problems what so ever.”
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Posted 7 years ago
“Great website and delivery so fast. Use regularly.”
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Posted 7 years ago
“Great speed of delivery. Can always find what I need.”
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,476 reviews