Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,440 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,440 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They always help full”

Helpful Report

Posted 5 years ago

“Great offers on items from all different departments. Staff and delivery drivers work hard to make sure your packages arrive promptly, secure and undamaged. Great service, fantastic app with an easy-to-navigate interface. Never had any issues and will continue to use Amazon’s service for years to come.”

Helpful Report

Posted 5 years ago

“Always use amazon. So easy to use, hassle free, always good deals on”

Helpful Report

Posted 5 years ago

“Amazon is the best . Great service fast delivery. They have never miss placed my parcel i am always confident with them when ordering my stuff . Highly recommend”

Helpful Report

Posted 5 years ago

“Very good recommendation for everyone”

Helpful Report

Posted 5 years ago

“Even during this pandemic the service is great”

Helpful Report

Posted 5 years ago

“Great to buy from.. Need anything Amazon have it...delivered straight to.door.. Never had to return anything.. Always pleased with items ..”

Helpful Report

Posted 5 years ago

“When i ordered the tool from Power Tool World it gave me the option to pay through Amazon which i did and was easy and safe”

Helpful Report

Posted 5 years ago

“Fabulous company, helped us out a lot with our DIY problems (replacement toilet parts, cooker hood parts etc) over the lock down period where no shops were open. All delivered quickly. Excellent.”

Helpful Report

Posted 5 years ago

“Always consistent and professional Amazing service and value Beats the high street everytime”

Helpful Report

Posted 5 years ago

“During this pandemic , they have been a lifesaver..I live on my own and their sevice has been a joy to look forward to. Their staff and sevice has been reliable and courteous With so much uncertainty in the world they are fabulous”

Helpful Report

Posted 5 years ago

“Very speedy delivery”

Helpful Report

Posted 5 years ago

“Amazon continuously comes up with market beating deals, always check before I commit. Great delivery usually next day”

Helpful Report

Posted 5 years ago

“Always the best delivery times. Products aren’t always cheap but can guarantee great service”

Helpful Report

Posted 5 years ago

“Lots of choice, quick delivery, good customer service””

Helpful Report

Posted 5 years ago

“Lots of choice and always good for a price check ,usually 1 of the best”

Helpful Report

Posted 5 years ago

“good transaction every time; excellent communication; shipping and delivery par excellence”

Helpful Report

Posted 5 years ago

“Reach out to Premiumspyglobal @ gmail com, for any type of hacking job to be done. Remove negative reports from your credit score, spy on your partner, deleted or encrypted messages and datas, to following up all social media activities anonymously, gaining full access to any mobile device, PremiumSpy Global are Prolific Professional Investigators, and they are one of the best groups (if not the best.) in the open market. i am a living witness”

Helpful Report

Posted 5 years ago

“Lots of choice, quick delivery, good customer service”

Helpful Report

Posted 5 years ago

“The produce range is great and good value for money. Great tracking service, and on time.”

Helpful Report

Posted 5 years ago

Amazon UK is rated 4.7 based on 13,440 reviews