Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When i ordered the tool from Power Tool World it gave me the option to pay through Amazon which i did and was easy and safe”

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Posted 5 years ago

“Fabulous company, helped us out a lot with our DIY problems (replacement toilet parts, cooker hood parts etc) over the lock down period where no shops were open. All delivered quickly. Excellent.”

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Posted 5 years ago

“Always consistent and professional Amazing service and value Beats the high street everytime”

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Posted 5 years ago

“During this pandemic , they have been a lifesaver..I live on my own and their sevice has been a joy to look forward to. Their staff and sevice has been reliable and courteous With so much uncertainty in the world they are fabulous”

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Posted 5 years ago

“Very speedy delivery”

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Posted 5 years ago

“Amazon continuously comes up with market beating deals, always check before I commit. Great delivery usually next day”

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Posted 5 years ago

“Always the best delivery times. Products aren’t always cheap but can guarantee great service”

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Posted 5 years ago

“Lots of choice, quick delivery, good customer service””

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Posted 5 years ago

“Lots of choice and always good for a price check ,usually 1 of the best”

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Posted 5 years ago

“good transaction every time; excellent communication; shipping and delivery par excellence”

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Posted 5 years ago

“Reach out to Premiumspyglobal @ gmail com, for any type of hacking job to be done. Remove negative reports from your credit score, spy on your partner, deleted or encrypted messages and datas, to following up all social media activities anonymously, gaining full access to any mobile device, PremiumSpy Global are Prolific Professional Investigators, and they are one of the best groups (if not the best.) in the open market. i am a living witness”

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Posted 5 years ago

“Lots of choice, quick delivery, good customer service”

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Posted 5 years ago

“The produce range is great and good value for money. Great tracking service, and on time.”

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Posted 5 years ago

“Never have any issues with them items are always on time”

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Posted 5 years ago

“I can find anything I wish at reasonable prices all at one place. Makes shopping hassle free. Any problem is solved by Amazon being an neutral Arbitrator.”

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Posted 5 years ago

“Good variety at competitive prices and if you got prime it covers all your needs from movies to music to one day deliveries”

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Posted 5 years ago

“Always quick delivery and great products! I’m an amazon shopping addict!”

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Posted 5 years ago

“My Makita battery has been running and charging great! The battery lasts and i am just about to order a new Makita grinder through these guys!”

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Posted 5 years ago

“I have used Amazon for many years and has become easier and easier as time has gone on. We have become very snobby as a result and get fed-up if 'same day' isn't an option. Stay classy, Amazon”

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Posted 5 years ago

“I have used Amazon for about 10 years now and have aways found them fair to deal with they sort out problems quickly if there is one I would recommend them to anyone”

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Posted 5 years ago

Amazon UK is rated 4.7 based on 13,411 reviews