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Amplifon Reviews

3.1 Rating 253 Reviews

50 %

of reviewers recommend Amplifon

Company Reviews

3.1

Based on 253 reviews


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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I waited in the store for 45 mins past my appointment time. Not one one person communicated with me about what was happening and how long it would take. Eventually I walked out. I may have hearing difficulties but that does not mean I can’t communicate. I then made a direct complaint via email to amplifon expressing my concerns and not one person replied. Shocking service from wigmore street team and customer service team in amplifon. Would not reccomend a visit at all! I will spend my 5k in Pindrop Hearing instead. Service in 10x better.”

Posted 5 years ago

“The audiologist is Barry Perkin m.s.h.a.a. This chap is second to none. I had my hearing aids this year and have been to and fro several times for corrections. he is so pleasant, has loads of patient and is very knowledgeable . he is good to be with. My hearing aids are second to none. Well done barry from stoke-on-trent.”

Posted 5 years ago

“I purchased a new hearing aid about two months ago from Amplifon in Farnborough, Hampshire where I have been a customer for many years. I had my old aid for over seven years & they kept it going for me with out any expense throughout that time. Today I went back to have the replacement tweaked by Lydia the branch audiologist who is so good at her job & with the patience of a saint. The service that I have always received from Amplifon has been amazing. Thank you Lydia, Ann, & Carolyn, & best wishes for Christmas & 2019, from Roy H”

Posted 5 years ago

“I was experiencing extreme hearing difficulties and visited Amplifon in Hanley, Stoke On Trent. I was introduced to Barry Perkin who provided an extensive hearing examination. His immediate decision was that my hearing was so impaired that I had only 70% hearing in one ear and 50% in the other. The aids that Barry recommended and suggested I tried for a couple of weeks had an amazing effect on my hearing quality. I was able to join in conversations that had previously been difficult to understand and watch television without the volume being excessively loud. It is now 2 months since I first visited Amplifon and to say I am grateful to them is an understatement. Thank you Barry. JR South Cheshire”

Posted 5 years ago

“I invested in digital hearing aids from Amplifon in Lincoln after sales disgraceful always having to have them sent back to be fixed at a cost to me. Michael Swift arrogant rude and disrespectful not in the slightest interested in deaf people I am now left with only one aid working and Mr Swift really does not care Would not reccomend Ampifon to anybody gezmccann@msn.com 07885 584 599”

Posted 5 years ago

“I was referred through Aetna to Amplifon to get some discount on hearing aids that I had already gotten from my ENT doctor. Well after applying and waiting for my ID card, I went back to the doctor's office only to find that the "discount" pricing offered was no less than the price I was already given by the doctor without using Amplifon. Some of the hearing aids were actually MORE than the prices I was quoted if I used the Amplifon.”

Posted 5 years ago

“Very thorough hearing test in Northampton branch. Trial aids for one week in real situations to make sure everything was right. Very professional and courteous service - Would recommend”

Posted 5 years ago

“A couple of weeks Ago I got a phone call from the Ipswich branch offering me another hearing test and also offered me a free trial of hearing aids I thought brilliant so I booked in for today 4/10/18 got there and the receptionist was lovely very welcoming offered me a coffee she was very friendly I had my two year old son with me the audiologist came out and Greeted me went in to his office sat down which was only for about ten fifteen minutes only to be told that he couldn’t do anything he had a look in my ears he didn’t explain what was going on in my ears he didn’t do a hearing test at all which I why I was there in the first place and there was no offer of hearing aids all he said was that he needed me to go back to hospital to go back to ENT which I explained is difficult as I have no child care all my family members work and my partner can’t get time off work to help me out i found the audiologist quite rude i do not appreciate that in front of my son I walked out of the store very upset and angry, why ring me and offer me things and then turn me away it’s unacceptable and unprofessional and dishonest,”

Posted 5 years ago

“I have been using Amplifon Hearing for over ten years & go to their centre in Farnborough, Hanpshire. Lydia my audiologist there is wonderful & explains perfectly what she is doing throughout the hearing test. She is so efficient & caring, making sure that every detail is suitable for me whilst examining & testing my hearing. What I love about Amplifon is they never try to sell you something unless you ask about changing your aids & spend as much time as needed to get things right for you. I like the fact that the audiologists have their own centre meaning that you always deal with same person having built up a rapport & understanding of their patients, plus the friendly efficient back up staff at the branch.Thank all of you very much.”

Posted 5 years ago

“My mother took her hearing aid into the Local Amplifon in Hanley, S-O-T for a yearly check. On examination, they tried to sell her another hearing aid when they said her existing one was faulty. When told that she could not afford another one, they said they could fix her existing one for £100. Reducing this to £50 when she protested. All they did was clean it, that was the fault.”

Posted 5 years ago

“My 95 year old mother bought hearing aids from you in 2011 which cost nearly £3,000. She was told last year that they are now too old and she needs new ones. Defunct in only 6years !!! However, we kept all her appointments at the Amplifon clinic until the venue was changed I was then unable to get her to the new premises.for the supposedly "free lifetime aftercare." Home visits were arranged, this has been very satisfactory until today we have received a letter stating that for future visits my mother will be charged £30 each time. We are not impressed with the quality of the hearing aids we were never told at any time that there would be a possibility of such a short lifespan and now to add insult to injury she will have to pay for the continued aftercare. We will definitely not be recommending Amplifon to anyone.”

Posted 5 years ago

“In response to Gordon’s comment above about not wasting time on hearing aids and treat the cause. What an idiot. My son was born deaf due to nerve damage. Can you sort that one out please Dr Gordon !!”

Posted 6 years ago

“Returned for my check up which I wasn’t looking forward to as the the other occasions I find found the audiologist abrupt . I was pleasantly surprised to find there was a new audiologist there Khalid who immediately put me at my ease with my questions no matter how simple they were. Jodie the receptionist was very welcoming, in fact a totally better than I’d had on previous visits.”

Posted 6 years ago

“I have been waiting for a refund from Amplfon for weeks . After all the promises made I have still had no refund ,and no word to let me know what is happening .”

Posted 6 years ago

“I paid for 2 sets of hearing aids for myself and my husband. After 2 weeks returned my husband's has he could not cope with them. There is a 60 days return policy, I was assured there would be no problem with the refund, after 5 weeks and calls to the hull branch, have still not received the refund. Keep being told there is a fault with the computers which I don't believe. Now considering taking the matter further.”

Posted 6 years ago

“I purchased a tv head set after being recommended the product by the manager. The headset was not fit for purpose and I returned the product to get a refund. I have now been waiting 2+ weeks and I am STILL WAITing for my refund. I was told the refund must be autorised by head office but 2+ weeks in ridiculous. How can a high street company really NOT have the facilities to refund money's owed straight away. I will NOT BE using this company again. And I will also be informing all other 146 apartments in my block of elderly residents NOT to use them either.”

Posted 6 years ago

“DON'T WASTE MONEY ON HEARING AIDS. TREAT THE CAUSE NOT THE SYMPTOM GOOGLE "LYNNE FARROW FACEBOOK "”

Posted 6 years ago

“DON'T WASTE MONEY ON HEARING AID. GOOGLE" LYNNE FARROW FACEBOOK" AND CORRECT YOUR IODINE DEFICIENCY EASILY AND CHEAPLY. REGARDS”

Posted 6 years ago

“I accompanied my 87 year old Mum for her assessment and fitting for hearing aids for both ears.We went to the Amplifon shop on High Row in Darlington .She was very impressed with the thorough test and we were both treated with amazing customer care which included consideration of her individual wishes and expectations and excellent explanations. We were never hurried and the follow -up care has been great. You can't see the hearing aids, and they fit neatly behind her ears without causing problems with her spectacles. No hesitation in recommending this company.”

Posted 6 years ago

“Earlier this month I went along to the Amplifon store on the Lisburn Road, Belfast for a free hearing test with the intention of getting hearing aids if I required them. I am an ex police officer and had lost some of my hearing as a result of my job. Stephen the consultant in the Lisburn Road Branch ran very thorough tests to assess my hearing capability. These tests revealed that I had moderate hearing loss at certain frequencies. I was offered a free trial of hearing aids over the Christmas period an ideal time to assess the full impact of hearing aids on my hearing in crowds and small gatherings. When the hearing aids were fitted and set for my loss I found them to be excellent amplifiers of sound in clarity with very minimal or no feedback noise. The trial period was one week and I wore the hearing aids each day of the trial except one due to activities I was taking part in. When the trial period ended I was aware that although the hearing aids were excellent products I had been perhaps a bit premature in thinking I needed them. When I had the hearing tests Stephen had told me that Even though I had a loss that I had trained my ears well to cope with that loss and that my need at present may be borderline. This was an honest assessment with no push to sell the hearing aids and as previously stated an offer of a free trial. While I opted not to have the hearing aids at this point in my life I am aware that at some timein the future I will require them and I will have no hesitation in going to Amplifon again as the service and products are excellent and I could not rate them high enough.”

Posted 6 years ago

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Amplifon is rated 3.1 based on 253 reviews